Tackling Antisocial Behaviour and Harassment

This course explores antisocial behaviour in a housing context and provides delegates with an overview of legal and other remedies available to landlords and residents.

Participants will look at good practice in managing cases effectively, and consider practical strategies that landlords can use to minimise antisocial behaviour and harassment. The course also considers the impact of the Anti-social Behaviour, Crime and Policing Act 2014.

Public course dates
Also offered in-house Information about in-house courses
Location Public Course Price
  Standard   Commercial Concessionary
21 Nov 2018 London £130.00 £140.00 £120.00
- +
Group training (5-18 staff): Commercial rate £955; Standard / Concessionary £890 + plus trainer’s expenses + VAT

Course contains

  • Preventing antisocial behaviour in social housing
  • Overview of the Anti-social Behaviour, Crime and Policing Act 2014
  • Mediation and acceptable behaviour contracts
  • Multi-agency working and data sharing
  • Possession action where the issue is antisocial behaviour, including recent changes to the possession grounds
  • New Civil Injunctions (replacing ASBOs and ASBIs)
  • The law on nuisance
  • The 'Respect Agenda'
  • Good practice in the gathering of evidence.

Learning outcomes

After this course, you will be able to:

  • Consider the viability of measures for preventing antisocial behaviour
  • Know when, and how, access to mediation or acceptable behaviour contracts is appropriate
  • Seek injunctions
  • Pursue possession actions, where the issue is antisocial behaviour
  • Decide whether or not the complaint is nuisance
  • Manage antisocial behaviour cases more effectively
  • Appreciate the need for multi-agency working, especially with regard to evidence gathering and assistance in pursuing legal remedies.

Suitable for

Frontline housing staff and housing managers, staff responsible for developing antisocial behaviour strategies, and advisers and support workers.

Meet the trainer

John Shortridge has been a freelance trainer and consultant for over 15 years. He has written training materials on many aspects of housing and homelessness law, debt and welfare benefits and tailored courses on these themes for numerous local authorities, volunteer organisations, housing associations and colleges.

John was also an adviser for the Citizens Advice Bureau Service for 10 years. In June 2002 he completed the Common Professional Examination (Diploma in Law) with commendation.

John has a lively, interactive training style.

CPD hours 5