Leasehold & Income Management: An Introduction

This course aims to make leasehold and service charge management more effective. The focus of this course is the calculation of service charges and recovery of any arrears. We have a number of courses on leasehold and related topics, all of which can be designed around your specific needs by adding or removing topics of your choice. If this course doesn’t cover what you would like please speak with us and we can advise you on an outline to suit your needs.

Course contains

  • Introduction to leasehold
  • Contents of leases/rights and obligations of tenants and leaseholders
  • The law regarding service charges
  • Calculating service charges
  • Brief overview of the S20 consultation process
  • Income recovery strategies
  • Debt recovery in the County Court
  • Other leasehold rights/FTT

Learning outcomes

After this course, you will be able to:

  • State the characteristics of long leases
  • Explain the rights that leaseholders have with regards to service charges
  • Understand the importance of what is written in the lease and how to deal with unclear terms
  • Manage leasehold effectively
  • Describe legal remedies for recovering debt
  • Appreciate good practice in managing service charge arrears
  • Describe the consultation process for major works
  • Explain the powers of the courts to forfeit leases and how to forfeit leases
  • Understand the role of the First-Tier Tribunal (formerly the Leasehold Valuation Tribunal.

Suitable for

Frontline housing staff and housing managers; staff responsible for developing leaseholder policies and advisers.

CPD hours 0