The competence of staff is critical in gaining and keeping professional and service delivery advantage. If the development needs of organisations, teams and individuals fall behind, this carries real risks. The lack of an effective training approach not only wastes resources on training that may be unnecessary and will not make a difference, but also creates gaps in both the skills and competencies of employees who are key to frontline services.
Housing Managers, Team Leaders and Operations Managers. Also HR and training professionals and business partners.