N.B. The December public course in London has now taken place and so this course is now only available for delivery inhouse to a group of staff. You may be interested in our 'Housing Benefit Reform and Universal Credit Update' course though which has dates in London and Manchester in early 2017 and covers the cap changes.
- The total household benefit cap - overview and charges
- Single claimants, couples and households with children
- Summary of exempt groups
- Work and better off amounts
- Managing an in-work claim for tax credits or Universal Credit
- The grace period
- Disability Living Allowance
- Personal Independence Payment
- Limited capability for work related activity
- Carers Allowance (announced)
- Getting the cap lifted
- Discretionary Housing Payments.
After attending this course, you will:
- Understand how the cap is administered by Local Authorities and the DWP
- Understand how the total household benefits cap changes in 2016-17 and how it affects Housing Benefit claimants with and without children
- Understand who is exempt from the total household benefits cap
- Be able to advise households on benefit cap exemptions and how to ensure tenants are appropriately protected
- Be able to advise tenants on how to manage an in-work claim to tax credits and avoid tax credit overpayments
- Have explored a comprehensive range of strategies for tenancy sustainment that housing workers and advisers can employ when working with households affected by the cap.
Anyone who works with tenants and service users of working age affected by the cap on total household benefits.
Meet the trainer
David Stickland has been a Shelter trainer since 2003. He has extensive experience as a Citizens Advice and local authority benefits caseworker.
David now combines training with working in frontline advice. He is the lead trainer at the Benefits Training Company and works as an adviser on a busy telephone advice service in London. He runs a large number of Shelter's Housing Benefit and Welfare Benefits courses.
Before becoming a benefits adviser, David worked abroad as an English language teacher where he developed an interactive training style that is engaging, informative and enjoyable.