Find a training course

In-house training
Courses delivered at a time and location to suit you for groups of six or more of your staff.

Public training
Attend a public course on a date that suits you in central Bristol, Birmingham, London, Manchester, Newcastle, Sheffield and York.

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  1. Young People and Anger Management

    • Location(s): [In-house]
      • Duration: 1 day(s)
      • Level: Introductory

    This training offers teachers, trainers or youth support workers a framework and practical approach to delivering anger management sessions to young people. Delegates will develop an understanding of how anger is triggered and experienced by young people and use this understanding to feed into exercises and discussions for delivery in a group or one-to-one support context.

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  2. Working with People with Multiple and Complex Needs

    • Location(s): [In-house]
      • Duration: 1 day(s)
      • Level: Intermediate

    Aimed at front-line staff working in advice agencies, hostels, day centres, supported housing, floating support, street services, and other services working with homeless people, this course aims to improve the outcomes for people with multiple needs who access housing and support services.

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  3. Working with People with Dual Diagnosis

    • Location(s): [In-house]
      • Level: Introductory
      • CPD: 5

    This course will raise delegates awareness of relationships between mental illness and drug and alcohol dependency. Participants will look at good practice issues, medical and therapeutic interventions and referral processes. 

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  4. Using Reflective Practice

    • Location(s): [In-house]
      • Duration: 1 day(s)
      • Level: Introductory

    This course provides an introduction to what reflective practice and learning are and how these concepts can support both your individual management practice and your team members. The session will include a range of practical techniques and frameworks that you will be able to apply straight away.

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  5. Training Young People in Anger Management

    • Location(s): [In-house]
      • Level: Introductory

    This course gives teachers, trainers and others who work with young people an outline for delivering anger management sessions. Participants will develop an understanding of how anger is triggered and experienced by young people and use this understanding to feed into exercises and discussions for delivery in a group or one-to-one training context.

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  6. Training for Trainers

    • Location(s): Resource for London
    • Course Date(s): 27-28 Mar 2019
      • Duration: 2 day(s)
      • Level: Intermediate

    Price starts at: £280.00

    Intensive training which takes both beginning or experienced trainers through the process of delivering an informative as well as engaging and participative training course. It encompasses every aspect of planning and delivery including unique and innovative methods for ensuring that participants on any training course learn the content and remain motivated to learn and apply theories and methods. Participants will also be equipped with strategies for overcoming those dreaded nerves as well as knowing that there are evaluation methods beyond tick sheets that will help them see how well their training courses are going down.

    N.B. Our Jan-June 2019 London courses will be held at Resource for London, Holloway Rd, N7 6PA (please continue to contact training@shelter.org.uk with any queries rather than the venue direct).

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  7. Time and Workload Management

    • Location(s): [In-house]
      • Duration: 1 day(s)
      • Level: Introductory

    Learn skills to improve your time management at work and at home, increase personal effectiveness and reduce stress levels.

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  8. Supporting behaviour change to decrease the risk of homelessness

    • Location(s): [In-house]
      • Duration: 1 day(s)
      • Level: Introductory
      • CPD: 5

    This one-day course develops practice through a day of interactive learning and discussion. The course allows delegates to gain a greater understanding of the risks associated to potentially becoming homeless and helps delegates find proactive ways of working with this client group to decrease the risk through positive interventions. This course can be tailored specifically for those working in sheltered and/or housing settings or working with homeless people in the community. The course will focus specifically on helping to decrease the risk of homelessness and the causes of youth homelessness.

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  9. Skills for Managing Client Expectations and Giving Advice

    • Location(s): [In-house]
      • Duration: 1 day(s)
      • Level: Introductory

    This in-depth workshop will provide an opportunity to explore how best to maximise a telephone based relationship with callers seeking housing advice. The focus is on fostering an empathic connection through self-awareness and interpersonal skills.

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  10. Safeguarding for Housing and Support Staff

    • Location(s): [In-house]
      • Duration: 1 day(s)
      • Level: Introductory
      • CPD: 5

    A basic introductory course that aims to improve awareness of Safeguarding in housing and support services specifically and to understand housing’s role in Safeguarding under the Care Act 2014. The course can be easily flexed to focus on either child or adult safeguarding and can be delivered at different levels for different roles depending on the needs of the organisation. We will ensure examples are relevant to day-to-day working experiences and that reporting advice can be easily practically applied. We will cover legislation, awareness, and how and when to report concerns. We will ensure that staff understand how vital their role can be in safeguarding adults at risk and children. A tailored course for Sheltered/ Extra Care housing and for young people’s services is also available.

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In-house training
Courses delivered at a time and location to suit you for groups of six or more of your staff.

Public training
Attend a public course on a date that suits you in central Bristol, Birmingham, London, Manchester, Newcastle, Sheffield and York.

Set Ascending Direction

Items 1 to 10 of 35 total

Page:
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