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Courses delivered at a time and location to suit you for groups of six or more of your staff.

Public training
Attend a public course on a date that suits you in central Bristol, Birmingham, London, Manchester, Newcastle, Sheffield and York.

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  1. Aggressive and Difficult Behaviours

    • Location(s): Resource for London
    • Course Date(s): 13 Mar 2019
      • Duration: 1 day(s)
      • Level: Introductory

    Price starts at: £120.00

    A one-day workshop which equips participants with the skills and knowledge they need to avoid confrontational situations with difficult and aggressive clients and to use creative, effective strategies to calm a difficult and/or aggressive client when necessary.

    N.B. Our Jan-June 2019 London courses will be held at Resource for London, Holloway Rd, N7 6PA (please continue to contact training@shelter.org.uk with any queries rather than the venue direct).

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  2. Casework Skills for Prevention and Advice Services

    • Location(s): Resource for London
    • Course Date(s): 6 Feb 2019
      • Level: Introductory
      • CPD: 5

    Price starts at: £120.00

    This course equips delegates with the key skills to manage their caseload effectively. Participants will be enabled to set targets, identify deadlines and overcome the difficulties associated with long-term casework. Delegates will explore the issues around shared work on case files, the importance of note taking and the effective closure of cases.

    N.B. Our Jan-June 2019 London courses will be held at Resource for London, Holloway Rd, N7 6PA (please continue to contact training@shelter.org.uk with any queries rather than the venue direct).

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  3. Training for Trainers

    • Location(s): Resource for London
    • Course Date(s): 27-28 Mar 2019
      • Duration: 2 day(s)
      • Level: Intermediate

    Price starts at: £280.00

    Intensive training which takes both beginning or experienced trainers through the process of delivering an informative as well as engaging and participative training course. It encompasses every aspect of planning and delivery including unique and innovative methods for ensuring that participants on any training course learn the content and remain motivated to learn and apply theories and methods. Participants will also be equipped with strategies for overcoming those dreaded nerves as well as knowing that there are evaluation methods beyond tick sheets that will help them see how well their training courses are going down.

    N.B. Our Jan-June 2019 London courses will be held at Resource for London, Holloway Rd, N7 6PA (please continue to contact training@shelter.org.uk with any queries rather than the venue direct).

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In-house training
Courses delivered at a time and location to suit you for groups of six or more of your staff.

Public training
Attend a public course on a date that suits you in central Bristol, Birmingham, London, Manchester, Newcastle, Sheffield and York.

Set Descending Direction

3 Item(s)