Find a training course

In-house training
Courses delivered at a time and location to suit you for groups of six or more of your staff.

Public training
Attend a public course on a date that suits you in central Bristol, Birmingham, London, Manchester, Newcastle, Sheffield and York.

Set Ascending Direction

Items 1 to 10 of 17 total

Page:
  1. 1
  2. 2
  1. Working with People with Multiple and Complex Needs

    • Location(s): [In-house]
      • Duration: 1 day(s)
      • Level: Intermediate

    Aimed at front-line staff working in advice agencies, hostels, day centres, supported housing, floating support, street services, and other services working with homeless people, this course aims to improve the outcomes for people with multiple needs who access housing and support services.

    Learn More
  2. Working with People with Dual Diagnosis

    • Location(s): [In-house]
      • Level: Introductory
      • CPD: 5

    This course will raise delegates awareness of relationships between mental illness and drug and alcohol dependency. Participants will look at good practice issues, medical and therapeutic interventions and referral processes. 

    Learn More
  3. Support in the age of Universal Credit

    • Location(s): [In-house]
      • Level: Introductory

    The introduction of Universal Credit isn't just about the facts and figures; it will change some of the fundamental ways that we support clients to manage their housing, income and future. Many of the traditional relationships that support workers rely on will end and both workers and clients are facing a new reality. At the same time changes to social housing are also fast changing some of the certainties we have become accustomed to. This workshop aims to bring some of the key challenges into the fore and allow workers space to discuss the implications for and challenges to their own support work and to begin to plan their response. Please note this is a half day workshop.

    Learn More
  4. Professional Boundaries

    • Location(s): [In-house]
      • Duration: 1 day(s)
      • Level: Introductory

    This one-day course develops practice through a day of interactive learning and discussion. The course allows delegates to have fun as they actively test their boundaries, share good and poor practice examples and are guided through establishing the difference between professional and other relationships. We are also able to flex the content to address any problems that you identify with current working practices.

    Learn More
  5. Mental Health Awareness

    • Location(s): Resource for London
    • Course Date(s): 12 Feb 2019
      • Level: Introductory
      • CPD: 5

    Price starts at: £120.00

    This course aims to increase delegates' understanding of mental health issues and conditions. There will also be opportunities to discuss strategies and approaches to support people with these conditions. Alongside this, there will be time spend on developing an understanding of the mental health sector and range of mental health services.

    N.B. Our January-May 2019 London courses will be held at Resource for London, Holloway Rd, N7 6PA (please continue to contact training@shelter.org.uk with any queries rather than the venue direct).

    Learn More

  6. Mental Health and Housing

    • Location(s): Resource for London
    • Course Date(s): 30 Apr 2019
      • Duration: 1 day(s)
      • Level: Introductory
      • CPD: 5

    Price starts at: £120.00

    This course is delivered within the context that a disproportionate number of people experiencing mental ill-health become homeless and a disproportionate number of people who become homeless develop mental health problems. The course examines the relevant mental health, community care and housing law that can assist in preventing and relieving homelessness and developing appropriate support packages.

    N.B. Our January-May 2019 London courses will be held at Resource for London, Holloway Rd, N7 6PA (please continue to contact training@shelter.org.uk with any queries rather than the venue direct).

    Learn More

  7. Maximising Income

    • Location(s): [In-house]
      • Duration: 1 day(s)
      • Level: Introductory
      • CPD: 5

    This course enables housing staff to maximise income for their tenants. Although it looks at the whole benefits system it has a particular focus on housing related payments and getting the rent paid.

    Being run in partnership with The Benefits Training Company the course includes access to 12 months ongoing advice and support from The Benefits Training Co, via phone and email. If you would like this training delivered to a group of 5 or more staff at your premises please enquire below or phone Alexa on 0344 515 1155. Please note this option does not include the 12 months advice offer. We can tailor the course content to meet the specific needs of the group. Learn More
  8. Managing Risk working with Older People

    • Location(s): [In-house]
      • Duration: 1 day(s)
      • Level: Introductory

    Aimed specifically at those working in or managing Extra Care, Retirement or Sheltered Housing this course covers effective client and premises risk assessment with older people facing challenges from Dementia, declining physical abilities and long term health conditions. We will consider how to assess and manage risk in context of Mental Capacity and human rights. This course can be easily tailored to meet the needs of teams looking to address specific problems or learning outcomes. This course is interactive, enjoyable and aimed at a group of workers who need to see the practical value of training quickly.

    Learn More
  9. Lone Working

    • Location(s): [In-house]
      • Duration: 1 day(s)
      • Level: Introductory

    Starting with a risk assessment strategy, this course then seeks to offer participants strategies for avoiding the potential hazards on working on their own. It examines why clients might pose a risk to us and what are some of the signs, both overt and subtle, that a client might be about to become aggressive. It then examines calming and de-escalating strategies, looking at some strategies that are unique yet powerful in calming clients so that they don’t pose a risk to lone workers.

    Learn More
  10. Housing Law for Supported Housing Workers

    • Location(s): [In-house]
      • Level: Introductory
      • CPD: 10

    This course provides those working in supported housing with an overview of relevant law in two key areas: security of tenure and homelessness and allocations. Participants will develop a good understanding of the rights of tenants and residents, the obligations of landlords and an appreciation of issues relating to statutory housing duties and access to social housing.

    Learn More

In-house training
Courses delivered at a time and location to suit you for groups of six or more of your staff.

Public training
Attend a public course on a date that suits you in central Bristol, Birmingham, London, Manchester, Newcastle, Sheffield and York.

Set Ascending Direction

Items 1 to 10 of 17 total

Page:
  1. 1
  2. 2