Find a training course

In-house training
Courses delivered at a time and location to suit you for groups of six or more of your staff.

Public training
Attend a public course on a date that suits you in central Bristol, Birmingham, London, Manchester, Newcastle, Sheffield and York.

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8 Item(s)

  1. Aggressive and Difficult Behaviours

    • Location(s): London
    • Course Date(s): 30 Jan, 6 Jun 2018
      • Duration: 1 day(s)
      • Level: Introductory

    Price starts at: £100.00

    A one-day workshop which equips participants with the skills and knowledge they need to avoid confrontational situations with difficult and aggressive clients and to use creative, effective strategies to calm a difficult and/or aggressive client when necessary.

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  2. Care Act and Housing

    • Location(s): London
    • Course Date(s): 13 Mar 2018
      • Duration: 1 day(s)
      • Level: Introductory
      • CPD: 5

    Price starts at: £120.00

    The majority of the Care Act became law from April 2015 and makes extensive references to the role of housing and use of housing scenarios in the statutory guidance. This course discusses the most significant changes for the housing sector including suitable accommodation, prevention and relief of homelessness.

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  3. Community Care and Housing

    • Location(s): London
    • Course Date(s): 13 Jun 2018
      • Duration: 1 day(s)
      • Level: Intermediate
      • CPD: 5

    Price starts at: £120.00

    Nearly 70 years of disparate and often contradictory community care legislation has been replaced by the Care Act 2014. The majority of the Act became law from 1 April 2015. This course looks at the philosophies that underpin the Act and provides an outline of the new legislation highlighting the most significant changes. The course will also look at the Act within the context of its potential utility in the prevention and relief of homelessness.

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  4. Domestic Violence and Housing

    • Location(s): London
    • Course Date(s): 12 Dec 2017, 20 Mar, 21 Jun 2018
      • Duration: 1 day(s)
      • Level: Intermediate
      • CPD: 5

    Price starts at: £180.00

    This course explores housing problems associated with domestic violence. Delegates will develop an understanding of the legal and housing options that are available in order to support clients.

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  5. Domestic Violence Awareness

    • Location(s): London
    • Course Date(s): 14 Feb 2018
      • Duration: 1 day(s)
      • Level: Introductory

    Price starts at: £100.00

    This course aims to improve individuals' ability to identify and respond to clients affected by domestic violence. It will examine the dynamics of abusive relationships and provide an overview of the rights and options available to victims and survivors. After completing this course, delegates should be able to identify the core needs of clients and to refer them on to appropriate specialist support services.

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  6. Maximising Income for Tenants

    • Location(s): London
    • Course Date(s): 8 Feb 2018
      • Duration: 1 day(s)
      • Level: Introductory
      • CPD: 5

    Price starts at: £150.00

    This course enables housing staff to maximise income for their tenants. It considers a range of client groups including families with children, tenants with complex needs and older people. The course looks at the whole benefits system but has a particular focus on housing related payments and getting the rent paid. Please note: this course was referenced as 'Introduction to Maximising Income for Homelessness Officers' on our December 2017 - June 2018 training leaflet

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  7. Mental Health and Housing

    • Location(s): London
    • Course Date(s): 29 Nov 2017, 2 May 2018
      • Duration: 1 day(s)
      • Level: Introductory
      • CPD: 5

    Price starts at: £120.00

    This course is delivered within the context that a disproportionate number of people experiencing mental ill-health become homeless and a disproportionate number of people who become homeless develop mental health problems. The course examines the relevant mental health, community care and housing law that can assist in preventing and relieving homelessness and developing appropriate support packages.

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  8. Setting Professional Boundaries

    • Location(s): London
    • Course Date(s): 20 Jun 2018
      • Duration: 1 day(s)
      • Level: Introductory

    Price starts at: £100.00

    This one-day course develops practice through a day of interactive learning and discussion. The course allows delegates to have fun as they actively test their boundaries, share good and poor practice examples and are guided through establishing the difference between professional and other relationships. Learn More

In-house training
Courses delivered at a time and location to suit you for groups of six or more of your staff.

Public training
Attend a public course on a date that suits you in central Bristol, Birmingham, London, Manchester, Newcastle, Sheffield and York.

Set Descending Direction

8 Item(s)