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In-house training
Courses delivered at a time and location to suit you for groups of six or more of your staff.

Public training
Attend a public course on a date that suits you in central Bristol, Birmingham, London, Manchester, Newcastle, Sheffield and York.

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  1. Aggressive and Difficult Behaviours

    • Location(s): London
    • Course Date(s): 4 Oct 2018, 13 Mar 2019
      • Duration: 1 day(s)
      • Level: Introductory

    Price starts at: £100.00

    A one-day workshop which equips participants with the skills and knowledge they need to avoid confrontational situations with difficult and aggressive clients and to use creative, effective strategies to calm a difficult and/or aggressive client when necessary.

    N.B. Our Jan-June 2019 London courses will be held at Resource for London, Holloway Rd, N7 6PA (please continue to contact training@shelter.org.uk with any queries rather than the venue direct).

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  2. Care Act and Housing

    • Location(s): London
    • Course Date(s): 3 Dec 2018, 8 May 2019
      • Duration: 1 day(s)
      • Level: Introductory
      • CPD: 5

    Price starts at: £120.00

    The majority of the Care Act became law from April 2015 and makes extensive references to the role of housing and use of housing scenarios in the statutory guidance. This course discusses the most significant changes for the housing sector including suitable accommodation, prevention and relief of homelessness.

    N.B. Our Jan-June 2019 London courses will be held at Resource for London, Holloway Rd, N7 6PA (please continue to contact training@shelter.org.uk with any queries rather than the venue direct).

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  3. Community Care and Housing

    • Location(s): London
    • Course Date(s): 7 Nov 2018
      • Duration: 1 day(s)
      • Level: Intermediate
      • CPD: 5

    Price starts at: £120.00

    This course looks in detail at The Care Act 2014 including the philosophies that underpin the Act and the most significant changes it brought. The course also looks at the Act within the context of its potential utility in the prevention and relief of homelessness.

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  4. Domestic Abuse and Housing

    • Location(s): London
    • Course Date(s): 4 Dec 2018, 3 Apr 2019
      • Duration: 1 day(s)
      • Level: Intermediate
      • CPD: 5

    Price starts at: £180.00

    This course explores housing problems associated with domestic abuse. Delegates will develop an understanding of the legal and housing options that are available in order to support clients and also the impact of the Homelessness Reduction Act on this area of work.

    N.B. Our Jan-June 2019 London courses will be held at Resource for London, Holloway Rd, N7 6PA (please continue to contact training@shelter.org.uk with any queries rather than the venue direct).

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  5. Homelessness: Multiple Needs and the Law

    • Location(s): London
    • Course Date(s): 6 Nov 2018, 4 Apr 2019
      • Duration: 1 day(s)
      • Level: Intermediate
      • CPD: 5

    Price starts at: £120.00

    This course will increase delegates' knowledge of the rights and entitlements of homeless people with multiple needs to assistance and support under community care legislation and homelessness legislation. Participants will increase their confidence in their advocacy skills and awareness of the importance of casework informing strategic planning.

    N.B. Our Jan-June 2019 London courses will be held at Resource for London, Holloway Rd, N7 6PA (please continue to contact training@shelter.org.uk with any queries rather than the venue direct).

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  6. Maximising Income

    • Location(s): London
    • Course Date(s): 27 Nov 2018
      • Duration: 1 day(s)
      • Level: Introductory
      • CPD: 5

    Price starts at: £150.00

    This course enables housing staff to maximise income for their tenants. Although it looks at the whole benefits system it has a particular focus on housing related payments and getting the rent paid.

    Being run in partnership with The Benefits Training Company the course includes access to 12 months ongoing advice and support from The Benefits Training Co, via phone and email. If you would like this training delivered to a group of 5 or more staff at your premises please enquire below or phone Alexa on 0344 515 1155. Please note this option does not include the 12 months advice offer. We can tailor the course content to meet the specific needs of the group. Learn More
  7. Mental Health and Housing

    • Location(s): London
    • Course Date(s): 29 Nov 2018, 30 Apr 2019
      • Duration: 1 day(s)
      • Level: Introductory
      • CPD: 5

    Price starts at: £120.00

    This course is delivered within the context that a disproportionate number of people experiencing mental ill-health become homeless and a disproportionate number of people who become homeless develop mental health problems. The course examines the relevant mental health, community care and housing law that can assist in preventing and relieving homelessness and developing appropriate support packages.

    N.B. Our Jan-June 2019 London courses will be held at Resource for London, Holloway Rd, N7 6PA (please continue to contact training@shelter.org.uk with any queries rather than the venue direct).

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In-house training
Courses delivered at a time and location to suit you for groups of six or more of your staff.

Public training
Attend a public course on a date that suits you in central Bristol, Birmingham, London, Manchester, Newcastle, Sheffield and York.

Set Descending Direction

7 Item(s)