Find a training course

In-house training
Courses delivered at a time and location to suit you for groups of six or more of your staff.

Public training
Attend a public course on a date that suits you in central Bristol, Birmingham, London, Manchester, Newcastle, Sheffield and York.

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Items 1 to 10 of 17 total

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  1. Aggressive and Difficult Behaviours

      • Duration: 1 day(s)
      • Level: Introductory

    A one-day workshop which equips participants with the skills and knowledge they need to avoid confrontational situations with difficult and aggressive clients and to use creative, effective strategies to calm a difficult and/or aggressive client when necessary.

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  2. Community Care and Housing

      • Duration: 1 day(s)
      • Level: Intermediate
      • CPD: 5

    Nearly 70 years of disparate and often contradictory community care legislation has been replaced by the Care Act 2014. The majority of the Act became law from 1 April 2015. This course looks at the philosophies that underpin the Act and provides an outline of the new legislation highlighting the most significant changes. The course will also look at the Act within the context of its potential utility in the prevention and relief of homelessness.

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  3. Domestic Violence and Housing

      • Duration: 1 day(s)
      • Level: Intermediate
      • CPD: 5

    This course explores housing problems associated with domestic violence. Delegates will develop an understanding of the legal and housing options that are available in order to support clients and also the impact of the Homelessness Reduction Act on this area of work.

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  4. Domestic Violence Awareness

      • Duration: 1 day(s)
      • Level: Introductory

    This course aims to improve individuals' ability to identify and respond to clients affected by domestic violence. It will examine the dynamics of abusive relationships and provide an overview of the rights and options available to victims and survivors. After completing this course, delegates should be able to identify the core needs of clients and to refer them on to appropriate specialist support services.

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  5. Financial Capability for Advisers

      • Duration: 1 day(s)
      • Level: Introductory
      • CPD: 5

    This course trains advisers/staff to provide advice and assistance to residents in the areas of budgeting, managing their finances and debts and to understand the complicated Universal Credit system There have been substantial changes to the Welfare and Housing Benefit systems particularly with the introduction of the Universal Credit which will have significant implications for claimants Universal Credit will be paid to claimants on a monthly basis and this immediately raises issues for some residents in being able to budget and manage their money and pay their housing costs.

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  6. Homelessness: Multiple Needs and the Law

      • Duration: 1 day(s)
      • Level: Intermediate
      • CPD: 5

    This course will increase delegates' knowledge of the rights and entitlements of homeless people with multiple needs to assistance and support under community care legislation and homelessness legislation. Participants will increase their confidence in their advocacy skills and awareness of the importance of casework informing strategic planning.

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  7. Housing Law for Supported Housing Workers

      • Level: Introductory
      • CPD: 10

    This course provides those working in supported housing with an overview of relevant law in two key areas: security of tenure and homelessness and allocations. Participants will develop a good understanding of the rights of tenants and residents, the obligations of landlords and an appreciation of issues relating to statutory housing duties and access to social housing.

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  8. Lone Working

      • Duration: 1 day(s)
      • Level: Introductory

    Starting with a risk assessment strategy, this course then seeks to offer participants strategies for avoiding the potential hazards on working on their own. It examines why clients might pose a risk to us and what are some of the signs, both overt and subtle, that a client might be about to become aggressive. It then examines calming and de-escalating strategies, looking at some strategies that are unique yet powerful in calming clients so that they don’t pose a risk to lone workers.

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  9. Managing Risk working with Older People

      • Duration: 1 day(s)
      • Level: Introductory

    Aimed specifically at those working in or managing Extra Care, Retirement or Sheltered Housing this course covers effective client and premises risk assessment with older people facing challenges from Dementia, declining physical abilities and long term health conditions. We will consider how to assess and manage risk in context of Mental Capacity and human rights. This course can be easily tailored to meet the needs of teams looking to address specific problems or learning outcomes. This course is interactive, enjoyable and aimed at a group of workers who need to see the practical value of training quickly.

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  10. Maximising Income for Tenants

      • Duration: 1 day(s)
      • Level: Introductory
      • CPD: 5

    This course enables housing staff to maximise income for their tenants and will help Local Authorities meet the requirements of the Homelessness Reduction Act. It considers a range of vulnerable groups including people leaving prison and hospital, survivors of domestic abuse, care leavers, and those affected by a health condition or disability. The course looks at the whole benefits system but has a particular focus on housing related payments and getting the rent paid.

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In-house training
Courses delivered at a time and location to suit you for groups of six or more of your staff.

Public training
Attend a public course on a date that suits you in central Bristol, Birmingham, London, Manchester, Newcastle, Sheffield and York.

Set Descending Direction

Items 1 to 10 of 17 total

Page:
  1. 1
  2. 2