Find a training course

In-house training
Courses delivered at a time and location to suit you for groups of six or more of your staff.

Public training
Attend a public course on a date that suits you in central Bristol, Birmingham, London, Manchester, Newcastle, Sheffield and York.

Set Descending Direction

Items 11 to 12 of 12 total

Page:
  1. 1
  2. 2
  1. Skills for Managing Client Expectations and Giving Advice

    • Location(s): [In-house]
      • Duration: 1 day(s)
      • Level: Introductory

    This in-depth workshop will provide an opportunity to explore how best to maximise a telephone based relationship with callers seeking housing advice. The focus is on fostering an empathic connection through self-awareness and interpersonal skills.

    Learn More
  2. Supporting Staff through Supervision

    • Location(s): [In-house]
      • Duration: 1 day(s)
      • Level: Intermediate

    This course will identify and explore good practice and equip supervisors with the skills and strategies they need to support and develop staff effectively. Offered in-house only at present for groups of 6-16 staff, we have both one and two day programmes available.

    Learn More

In-house training
Courses delivered at a time and location to suit you for groups of six or more of your staff.

Public training
Attend a public course on a date that suits you in central Bristol, Birmingham, London, Manchester, Newcastle, Sheffield and York.

Set Descending Direction

Items 11 to 12 of 12 total

Page:
  1. 1
  2. 2