Find a training course

In-house training
Courses delivered at a time and location to suit you for groups of six or more of your staff.

Public training
Attend a public course on a date that suits you in central Bristol, Birmingham, London, Manchester, Newcastle, Sheffield and York.

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Items 1 to 10 of 27 total

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  1. Arrears Management: The Impact of Universal Credit and Welfare Benefit Reform

    • Location(s): [In-house]
      • Duration: 1 day(s)
      • Level: Intermediate
      • CPD: 5

    The Welfare Reform Act and the introduction of Universal Credit are dramatically changing how welfare benefits are delivered. The housing element of Universal Credit is paid directly to claimants so it is essential that residents have the ability to budget and manage their money to ensure they do not incur rent arrears.

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  2. Benefits for EEA Nationals

    • Location(s): London
    • Course Date(s): 30 Oct 2018, 1 Apr 2019
      • Duration: 1 day(s)
      • Level: Intermediate
      • CPD: 5

    Price starts at: £150.00

    This practical course provides a complete understanding of when a European Economic Area national is entitled to welfare benefits and tax credits. Being run in partnership with The Benefits Training Company the course includes access to 12 months ongoing advice and support from The Benefits Training Co, via phone and email.

    If you would like this training delivered to a group of 5 or more staff at your premises please enquire below or phone Alexa on 0344 515 1155. Please note this option does not include the 12 months advice offer. We can tailor the course content to meet the specific needs of the group.

    N.B. Our Jan-June 2019 London courses will be held at Resource for London, Holloway Rd, N7 6PA (please continue to contact training@shelter.org.uk with any queries rather than the venue direct).

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  3. Benefits for Older People

    • Location(s): [In-house]
      • Duration: 1 day(s)
      • Level: Introductory
      • CPD: 5

    This course provides a comprehensive overview of the benefits that can be claimed by older people. This course is being run in partnership with The Benefits Training Company. It includes access to 12 months ongoing advice and support from The Benefits Training Co. via phone and email. If you would like this training delivered to a group of 5 or more staff at your premises please enquire below or phone Alexa on 0344 515 1155. Please note this option does not include the 12 months advice offer. We can tailor the course content to meet the specific needs of the group.

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  4. Benefits for Students

    • Location(s): London
    • Course Date(s): 29 Nov 2018
      • Level: Introductory
      • CPD: 5

    Price starts at: £150.00

    This one-day course explains the restrictions that affects students when claiming benefits. It looks at the student eligibility rules for a number of benefits as well as the effect of student funding on Universal Credit (UC). Being run in partnership with The Benefits Training Company the course includes access to 12 months ongoing advice and support from The Benefits Training Co, via phone and email. If you would like this training delivered to a group of 5 or more staff at your premises please enquire below or phone us on 0344 515 1155. Please note this option does not include the 12 months advice offer. We can tailor the course content to meet the specific needs of the group.

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  5. Challenging Housing Benefit Decisions

    • Location(s): London
    • Course Date(s): 25 Oct 2018, 5 Mar 2019
      • Duration: 1 day(s)
      • Level: Intermediate
      • CPD: 5

    Price starts at: £150.00

    This one-day course focuses on the more complicated areas of Housing Benefit and how to challenge decisions effectively. A good working knowledge of Housing Benefit will be assumed. Being run in partnership with The Benefits Training Company the course includes access to 12 months ongoing advice and support from The Benefits Training Co, via phone and email.

    If you would like this training delivered to a group of 5 or more staff at your premises please enquire below or phone Alexa on 0344 515 1155. Please note this option does not include the 12 months advice offer. We can tailor the course content to meet the specific needs of the group.

    N.B. Our Jan-June 2019 London courses will be held at Resource for London, Holloway Rd, N7 6PA (please continue to contact training@shelter.org.uk with any queries rather than the venue direct).

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  6. Debt Advice: An Introduction

    • Location(s): London
    • Course Date(s): 26 Sep 2018
      • Duration: 1 day(s)
      • Level: Introductory
      • CPD: 5

    Price starts at: £150.00

    Run in partnership with The Benefits Training Co., this one-day course provides an overview of the debt advice process and helps staff support tenants and service users with debt problems. For delegates attending our public training, the course includes access to 12 months ongoing advice and support from The Benefits Training Co. via phone and email. If you would like this training delivered to a group of 5 or more staff at your premises, please enquire below or phone Alexa on 0344 515 1155. Please note this option does not include the 12 months advice offer. We can tailor the course content to meet the specific needs of the group.

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  7. Domestic Violence and Welfare Benefits

    • Location(s): [In-house]
      • Duration: 1 day(s)
      • Level: Introductory

    This course gives an overview of the benefit system to anyone supporting women affected by domestic violence and prepares them for the introduction of universal credit.

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  8. Employment and Support Allowance (ESA)

    • Location(s): [In-house]
      • Duration: 1 day(s)
      • Level: Intermediate
      • CPD: 5

    This practical course provides a comprehensive and practical guide to Employment and Support Allowance (ESA). It looks at the assessment process and how to trouble-shoot typical problems.

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  9. Financial Capability for Advisers

    • Location(s): [In-house]
      • Duration: 1 day(s)
      • Level: Introductory
      • CPD: 5

    This course trains advisers/staff to provide advice and assistance to residents in the areas of budgeting, managing their finances and debts and to understand the complicated Universal Credit system. There have been substantial changes to the Welfare and Housing Benefit systems particularly with the introduction of the Universal Credit which are having significant implications for claimants.Universal Credit is paid to claimants on a monthly basis. This immediately raises issues for some residents in being able to budget and manage their money and pay their housing costs.

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  10. Housing Benefit and Discretionary Housing Payments

    • Location(s): London
    • Course Date(s): 8 Nov 2018, 12 Mar 2019
      • Duration: 1 day(s)
      • Level: Introductory
      • CPD: 5

    Price starts at: £150.00

    This practical course provides an understanding of who is eligible for Housing Benefit and examines the system of Discretionary Housing Payments. It includes how amounts are worked out, claimed and paid. Being run in partnership with The Benefits Training Company the course includes access to 12 months ongoing advice and support from The Benefits Training Co. via phone and email. If you would like this training delivered to a group of 5 or more staff at your premises please enquire below or phone Alexa on 0344 515 1155. Please note this option does not include the 12 months advice offer. We can tailor the course content to meet the specific needs of the group.

    Learn More

In-house training
Courses delivered at a time and location to suit you for groups of six or more of your staff.

Public training
Attend a public course on a date that suits you in central Bristol, Birmingham, London, Manchester, Newcastle, Sheffield and York.

Set Descending Direction

Items 1 to 10 of 27 total

Page:
  1. 1
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