Find a training course

In-house training
Courses delivered at a time and location to suit you for groups of six or more of your staff.

Public training
Attend a public course on a date that suits you in central Bristol, Birmingham, London, Manchester, Newcastle, Sheffield and York.

Set Descending Direction

Items 1 to 10 of 26 total

Page:
  1. 1
  2. 2
  3. 3
  1. Arrears Management: The Impact of Universal Credit and Welfare Benefit Reform

    • Location(s): [In-house]
      • Duration: 1 day(s)
      • Level: Intermediate
      • CPD: 5

    The Welfare Reform Act and the introduction of Universal Credit are dramatically changing how welfare benefits are delivered. The housing element of Universal Credit is paid directly to claimants so it is essential that residents have the ability to budget and manage their money to ensure they do not incur rent arrears. Also available for delivery to a group of 5 or more staff at a time and location of your choice, we can tailor course content to meet any specific needs you may have. Please call Jason on 0344 515 1155 or email inhousetraining@shelter.org.uk to enquire.

    Learn More
  2. Benefits for EEA Nationals

    • Location(s): London
    • Course Date(s): 19 Mar 2018
      • Duration: 1 day(s)
      • Level: Intermediate
      • CPD: 5

    Price starts at: £150.00

    This practical course provides a complete understanding of when a European Economic Area national is entitled to welfare benefits and tax credits. Being run in partnership with The Benefits Training Company the course includes access to 12 months ongoing advice and support from The Benefits Training Co, via phone and email. If you would like this training delivered to a group of 5 or more staff at your premises please enquire below or phone Jason on 0344 515 1155. Please note this option does not include the 12 months advice offer. We can tailor the course content to meet the specific needs of the group.

    Learn More
  3. Challenging Housing Benefit Decisions

    • Location(s): London
    • Course Date(s): 16 Apr 2018
      • Duration: 1 day(s)
      • Level: Introductory
      • CPD: 5

    Price starts at: £150.00

    This one-day course focuses on the more complicated areas of Housing Benefit and how to challenge decisions effectively. A good working knowledge of Housing Benefit will be assumed. Being run in partnership with The Benefits Training Company the course includes access to 12 months ongoing advice and support from The Benefits Training Co, via phone and email.

    If you would like this training delivered to a group of 5 or more staff at your premises please enquire below or phone Jason on 0344 515 1155. Please note this option does not include the 12 months advice offer. We can tailor the course content to meet the specific needs of the group. Learn More
  4. Debt Advice: An Introduction

    • Location(s): [In-house]
      • Duration: 1 day(s)
      • Level: Introductory
      • CPD: 5

    Run in partnership with The Benefits Training Co., this new one-day course provides an overview of the debt advice process and helps staff support tenants and service users with debt problems. For delegates attending our public training, the course includes access to 12 months ongoing advice and support from The Benefits Training Co. via phone and email. If you would like this training delivered to a group of 5 or more staff at your premises, please enquire below or phone Jason on 0344 515 1155. Please note this option does not include the 12 months advice offer. We can tailor the course content to meet the specific needs of the group.

    Learn More
  5. Defending Mortgage Possession Proceedings

    • Location(s): [In-house]
      • Duration: 1 day(s)
      • Level: Intermediate
      • CPD: 5

    This course provides a practical understanding of court’s powers to assist mortgage borrowers in arrears. It looks at practical and legal issues that arise in defending mortgage possession proceedings in court and the court’s powers to allow borrowers to remain in their homes.

    Learn More
  6. Domestic Violence and Welfare Benefits

    • Location(s): [In-house]
      • Duration: 1 day(s)
      • Level: Introductory

    This course gives an overview of the benefit system to anyone supporting women affected by domestic violence and prepares them for the introduction of universal credit.

    Learn More
  7. Employment and Support Allowance (ESA)

    • Location(s): [In-house]
      • Duration: 1 day(s)
      • Level: Intermediate
      • CPD: 5

    This practical course provides a comprehensive and practical guide to Employment and Support Allowance (ESA). It looks at the assessment process and how to trouble-shoot typical problems. Being run in partnership with The Benefits Training Company the course includes access to 12 months ongoing advice and support from The Benefits Training Co. via phone and email. If you would like this training delivered to a group of 5 or more staff at your premises please enquire below or phone Carmen on 0344 515 1155. Please note this option does not include the 12 months advice offer. We can tailor the course content to meet the specific needs of the group.

    Learn More
  8. Financial Capability for Advisers

    • Location(s): [In-house]
      • Duration: 1 day(s)
      • Level: Introductory
      • CPD: 5

    This course trains advisers/staff to provide advice and assistance to residents in the areas of budgeting, managing their finances and debts and to understand the complicated Universal Credit system There have been substantial changes to the Welfare and Housing Benefit systems particularly with the introduction of the Universal Credit which will have significant implications for claimants Universal Credit will be paid to claimants on a monthly basis and this immediately raises issues for some residents in being able to budget and manage their money and pay their housing costs.

    Learn More
  9. Housing Benefit and Discretionary Housing Payments

    • Location(s): London
    • Course Date(s): 17 May 2018
      • Duration: 1 day(s)
      • Level: Introductory
      • CPD: 5

    Price starts at: £150.00

    This practical course provides an understanding of who is eligible for Housing Benefit and examines the system of Discretionary Housing Payments. It includes how amounts are worked out, claimed and paid. Being run in partnership with The Benefits Training Company the course includes access to 12 months ongoing advice and support from The Benefits Training Co. via phone and email.

    If you would like this training delivered to a group of 5 or more staff at your premises please enquire below or phone Jason on 0344 515 1155. Please note this option does not include the 12 months advice offer. We can tailor the course content to meet the specific needs of the group.

    Learn More
  10. Housing Benefit: Introductory

    • Location(s): [In-house]
      • Duration: 1 day(s)
      • Level: Introductory
      • CPD: 5

    This course outlines the role of housing benefit within the wider welfare benefits system, and enables delegates to establish who can claim housing benefit and how it is calculated. Delegates will develop the confidence and knowledge necessary to give basic advice about housing benefit.

    Learn More

In-house training
Courses delivered at a time and location to suit you for groups of six or more of your staff.

Public training
Attend a public course on a date that suits you in central Bristol, Birmingham, London, Manchester, Newcastle, Sheffield and York.

Set Descending Direction

Items 1 to 10 of 26 total

Page:
  1. 1
  2. 2
  3. 3