Find a training course

In-house training
Courses delivered at a time and location to suit you for groups of six or more of your staff.

Public training
Attend a public course on a date that suits you in central Bristol, Birmingham, London, Manchester, Newcastle, Sheffield and York.

Set Descending Direction

7 Item(s)

  1. Benefits for EEA Nationals

    • Location(s): Resource for London
    • Course Date(s): 1 Apr 2019
      • Duration: 1 day(s)
      • Level: Intermediate
      • CPD: 5

    Price starts at: £150.00

    This practical course provides a complete understanding of when a European Economic Area national is entitled to welfare benefits and tax credits. Being run in partnership with The Benefits Training Company the course includes access to 12 months ongoing advice and support from The Benefits Training Co, via phone and email.

    If you would like this training delivered to a group of 5 or more staff at your premises please enquire below or phone Alexa on 0344 515 1155. Please note this option does not include the 12 months advice offer. We can tailor the course content to meet the specific needs of the group.

    N.B. Our January-May 2019 London courses will be held at Resource for London, Holloway Rd, N7 6PA (please continue to contact training@shelter.org.uk with any queries rather than the venue direct).

    Learn More
  2. Challenging Housing Benefit Decisions

    • Location(s): Resource for London
    • Course Date(s): 5 Mar 2019
      • Duration: 1 day(s)
      • Level: Intermediate
      • CPD: 5

    Price starts at: £150.00

    This one-day course focuses on the more complicated areas of Housing Benefit and how to challenge decisions effectively. A good working knowledge of Housing Benefit will be assumed. Being run in partnership with The Benefits Training Company the course includes access to 12 months ongoing advice and support from The Benefits Training Co, via phone and email.

    If you would like this training delivered to a group of 5 or more staff at your premises please enquire below or phone Alexa on 0344 515 1155. Please note this option does not include the 12 months advice offer. We can tailor the course content to meet the specific needs of the group.

    N.B. Our January-May 2019 London courses will be held at Resource for London, Holloway Rd, N7 6PA (please continue to contact training@shelter.org.uk with any queries rather than the venue direct).

    Learn More

  3. Housing Benefit and Discretionary Housing Payments

    • Location(s): Resource for London
    • Course Date(s): 12 Mar 2019
      • Duration: 1 day(s)
      • Level: Introductory
      • CPD: 5

    Price starts at: £150.00

    This practical course provides an understanding of who is eligible for Housing Benefit and examines the system of Discretionary Housing Payments. It includes how amounts are worked out, claimed and paid. Being run in partnership with The Benefits Training Company the course includes access to 12 months ongoing advice and support from The Benefits Training Co. via phone and email. If you would like this training delivered to a group of 5 or more staff at your premises please enquire below or phone Alexa on 0344 515 1155. Please note this option does not include the 12 months advice offer. We can tailor the course content to meet the specific needs of the group.

    N.B. Our January-May 2019 London courses will be held at Resource for London, Holloway Rd, N7 6PA (please continue to contact training@shelter.org.uk with any queries rather than the venue direct).

    Learn More
  4. Introduction to Welfare Benefits

    • Location(s): Resource for London
    • Course Date(s): 5 Feb, 9 May 2019
      • Duration: 1 day(s)
      • Level: Introductory
      • CPD: 5

    Price starts at: £150.00

    This practical course provides a comprehensive introduction to the benefits and tax credits system. Being run in partnership with The Benefits Training Company the course includes access to 12 months ongoing advice and support from The Benefits Training Co, via phone and email.

    N.B. Our January-May 2019 London courses will be held at Resource for London, Holloway Rd, N7 6PA (please continue to contact training@shelter.org.uk with any queries rather than the venue direct).

    If you would like this training delivered to a group of 5 or more staff at your premises please enquire below or phone Alexa on 0344 515 1155. Please note this option does not include the 12 months advice offer. We can tailor the course content to meet the specific needs of the group.

    Learn More
  5. Limited Capability for Work

    • Location(s): Resource for London
    • Course Date(s): 22 Jan 2019
      • Duration: 1 day(s)
      • Level: Introductory
      • CPD: 5

    Price starts at: £150.00

    This course provides a comprehensive and practical guide to Employment and Support Allowance (ESA) and how limited capability for work affects Universal Credit. It looks at the assessment process and how to trouble-shoot typical problems. Being run in partnership with The Benefits Training Company the course includes access to 12 months ongoing advice and support from The Benefits Training Co, via phone and email. If you would like this training delivered to a group of 5 or more staff at your premises please enquire below or phone Alexa on 0344 515 1155. Please note this option does not include the 12 months advice offer. We can tailor the course content to meet the specific needs of the group.

    N.B. Our January-May 2019 London courses will be held at Resource for London, Holloway Rd, N7 6PA (please continue to contact training@shelter.org.uk with any queries rather than the venue direct).

    Learn More
  6. Maximising Income for Tenants

    • Location(s): Resource for London
    • Course Date(s): 26 Apr 2019
      • Duration: 1 day(s)
      • Level: Introductory
      • CPD: 5

    Price starts at: £150.00

    This course enables housing staff to maximise income for their tenants. Although it looks at the whole benefits system it has a particular focus on housing related payments and getting the rent paid. Being run in partnership with The Benefits Training Company the course includes access to 12 months ongoing advice and support from The Benefits Training Co, via phone and email.

    If you would like this training delivered to a group of 5 or more staff at your premises please enquire below or phone Alexa on 0344 515 1155. Please note this option does not include the 12 months advice offer. We can tailor the course content to meet the specific needs of the group.

    N.B. Our January-May 2019 London courses will be held at Resource for London, Holloway Rd, N7 6PA (please continue to contact training@shelter.org.uk with any queries rather than the venue direct).

    Learn More

  7. Universal Credit Overview

    • Location(s): Resource for London
    • Course Date(s): 16 Jan, 24 May 2019
      • Duration: 1 day(s)
      • Level: Introductory
      • CPD: 5

    Price starts at: £150.00

    Please note: this course was previously called 'Introduction to Universal Credit'. This practical course, being run in partnership with The Benefits Training Company, provides a complete introduction to and overview of Universal Credit (UC). It includes how amounts are worked out, claimed and paid in the full digital service areas as well as the areas operating the temporary gateway conditions. Being run in partnership with The Benefits Training Company the course includes access to 12 months ongoing advice and support from The Benefits Training Co, via phone and email.

    N.B. Our January-May 2019 London courses will be held at Resource for London, Holloway Rd, N7 6PA (please continue to contact training@shelter.org.uk with any queries rather than the venue direct).

    If you would like this training delivered to a group of 5 or more staff at your premises please enquire below or phone Alexa on 0344 515 1155. Please note this option does not include the 12 months advice offer. We can tailor the course content to meet the specific needs of the group.

    Learn More

In-house training
Courses delivered at a time and location to suit you for groups of six or more of your staff.

Public training
Attend a public course on a date that suits you in central Bristol, Birmingham, London, Manchester, Newcastle, Sheffield and York.

Set Descending Direction

7 Item(s)