Find a training course

In-house training
Courses delivered at a time and location to suit you for groups of six or more of your staff.

Public training
Attend a public course on a date that suits you in central Bristol, Birmingham, London, Manchester, Newcastle, Sheffield and York.

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  1. Arrears Management: The Impact of Universal Credit and Welfare Benefit Reform

    • Location(s): London
    • Course Date(s): 15 Feb 2018
      • Duration: 1 day(s)
      • Level: Intermediate
      • CPD: 5

    Price starts at: £150.00

    The Welfare Reform Act and the introduction of Universal Credit are dramatically changing how welfare benefits are delivered. The housing element of Universal Credit will be paid directly to claimants and it will be essential that residents have the ability to budget and manage their money to ensure they do not incur rent arrears. Also available for delivery to a group of 5 or more staff at a time and location of your choice, we can tailor course content to meet any specific needs you may have. Please call Carmen on 0344 515 1155 or email inhousetraining@shelter.org.uk to enquire.

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  2. Benefits for EEA Nationals

    • Location(s): London
    • Course Date(s): 19 Mar 2018
      • Duration: 1 day(s)
      • Level: Intermediate
      • CPD: 5

    Price starts at: £150.00

    This practical course provides a complete understanding of when a European Economic Area national is entitled to welfare benefits and tax credits. Being run in partnership with The Benefits Training Company the course includes access to 12 months ongoing advice and support from The Benefits Training Co, via phone and email. If you would like this training delivered to a group of 5 or more staff at your premises please enquire below or phone Carmen on 0344 515 1155. Please note this option does not include the 12 months advice offer. We can tailor the course content to meet the specific needs of the group.

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  3. Challenging Housing Benefit Decisions

    • Location(s): London
    • Course Date(s): 15 Dec 2017, 16 Apr 2018
      • Duration: 1 day(s)
      • Level: Introductory
      • CPD: 5

    Price starts at: £150.00

    This one-day course focuses on the more complicated areas of Housing Benefit and how to challenge decisions effectively. A good working knowledge of Housing Benefit will be assumed. Being run in partnership with The Benefits Training Company the course includes access to 12 months ongoing advice and support from The Benefits Training Co, via phone and email.

    If you would like this training delivered to a group of 5 or more staff at your premises please enquire below or phone Carmen on 0344 515 1155. Please note this option does not include the 12 months advice offer. We can tailor the course content to meet the specific needs of the group. Learn More
  4. Debt Advice: An Introduction

    • Location(s): London
    • Course Date(s): 23 Jan 2018
      • Duration: 1 day(s)
      • Level: Introductory
      • CPD: 5

    Price starts at: £150.00

    Run in partnership with The Benefits Training Co., this new one-day course provides an overview of the debt advice process and helps staff support tenants and service users with debt problems. For delegates attending our public training, the course includes access to 12 months ongoing advice and support from The Benefits Training Co. via phone and email. If you would like this training delivered to a group of 5 or more staff at your premises, please enquire below or phone Carmen on 0344 515 1155. Please note this option does not include the 12 months advice offer. We can tailor the course content to meet the specific needs of the group.

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  5. Housing Benefit and Discretionary Housing Payments

    • Location(s): London
    • Course Date(s): 17 May 2018
      • Duration: 1 day(s)
      • Level: Introductory
      • CPD: 5

    Price starts at: £150.00

    This practical course provides an understanding of who is eligible for Housing Benefit and examines the system of Discretionary Housing Payments. It includes how amounts are worked out, claimed and paid. Being run in partnership with The Benefits Training Company the course includes access to 12 months ongoing advice and support from The Benefits Training Co. via phone and email.

    If you would like this training delivered to a group of 5 or more staff at your premises please enquire below or phone Carmen on 0344 515 1155. Please note this option does not include the 12 months advice offer. We can tailor the course content to meet the specific needs of the group.

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  6. Introduction to Universal Credit

    • Location(s): London
    • Course Date(s): 29 Nov 2017, 1 Feb, 25 Apr 2018
      • Duration: 1 day(s)
      • Level: Introductory
      • CPD: 5

    Price starts at: £150.00

    This practical course, being run in partnership with The Benefits Training Company, provides a complete introduction to and overview of Universal Credit (UC). It includes how amounts are worked out, claimed and paid in the full digital service areas as well as the areas operating the temporary gateway conditions. Being run in partnership with The Benefits Training Company the course includes access to 12 months ongoing advice and support from The Benefits Training Co, via phone and email.

    If you would like this training delivered to a group of 5 or more staff at your premises please enquire below or phone Carmen on 0344 515 1155. Please note this option does not include the 12 months advice offer. We can tailor the course content to meet the specific needs of the group.

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  7. Introduction to Welfare Benefits

    • Location(s): London, Manchester
    • Course Date(s): 6 Dec 2017, 31 Jan, 13 Feb, 26 Apr 2018
      • Duration: 1 day(s)
      • Level: Introductory
      • CPD: 5

    Price starts at: £150.00

    This practical course provides a comprehensive introduction to the benefits and tax credits system. Being run in partnership with The Benefits Training Company the course includes access to 12 months ongoing advice and support from The Benefits Training Co, via phone and email.

    If you would like this training delivered to a group of 5 or more staff at your premises please enquire below or phone Carmen on 0344 515 1155. Please note this option does not include the 12 months advice offer. We can tailor the course content to meet the specific needs of the group.

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  8. Maximising Income for Tenants

    • Location(s): London
    • Course Date(s): 8 Feb 2018
      • Duration: 1 day(s)
      • Level: Introductory
      • CPD: 5

    Price starts at: £150.00

    This course enables housing staff to maximise income for their tenants. It considers a range of client groups including families with children, tenants with complex needs and older people. The course looks at the whole benefits system but has a particular focus on housing related payments and getting the rent paid. Please note: this course was referenced as 'Introduction to Maximising Income for Homelessness Officers' on our December 2017 - June 2018 training leaflet

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  9. Universal Credit in Practice

    • Location(s): London
    • Course Date(s): 24 Nov 2017, 7 Mar 2018
      • Duration: 1 day(s)
      • Level: Introductory
      • CPD: 5

    Price starts at: £150.00

    Run in partnership with The Benefits Training Co., this new one-day course is based on experience of working with Universal Credit claimants nationally. It will provide delegates with a complete understanding of the problems currently being experienced by claimants and will explore practical solutions advisers may need to employ.

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  10. Universal Credit: The Housing Element

    • Location(s): London, Manchester
    • Course Date(s): 12 Dec 2017, 14 May 2018
      • Duration: 1 day(s)
      • Level: Intermediate
      • CPD: 5

    Price starts at: £150.00

    This practical course provides a complete introduction to and overview of the Universal Credit Housing Element including how entitlement is worked out, claimed and paid. Being run in partnership with The Benefits Training Company the course includes access to 12 months ongoing advice and support from The Benefits Training Co. via phone and email. If you would like this training delivered to a group of 5 or more staff at your premises please enquire below or phone Jason on 0344 515 1155. Please note this option does not include the 12 months advice offer. We can tailor the course content to meet the specific needs of the group.

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In-house training
Courses delivered at a time and location to suit you for groups of six or more of your staff.

Public training
Attend a public course on a date that suits you in central Bristol, Birmingham, London, Manchester, Newcastle, Sheffield and York.

Set Descending Direction

Items 1 to 10 of 11 total

Page:
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