Find a training course

In-house training
Courses delivered at a time and location to suit you for groups of six or more of your staff.

Public training
Attend a public course on a date that suits you in central Bristol, Birmingham, London, Manchester, Newcastle, Sheffield and York.

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Items 21 to 30 of 119 total

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  1. Defending Mortgage Possession Proceedings

    • Location(s): London
    • Course Date(s): 5 Jul 2018
      • Duration: 1 day(s)
      • Level: Intermediate
      • CPD: 5

    Price starts at: £170.00

    This course provides a practical understanding of court’s powers to assist mortgage borrowers in arrears. It looks at practical and legal issues that arise in defending mortgage possession proceedings in court and the court’s powers to allow borrowers to remain in their homes.

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  2. Developing your Advising and Interviewing Skills

    • Location(s): [In-house]
      • Duration: 1 day(s)
      • Level: Introductory

    What makes for an effective advice and interview session and how best to achieve that? This course offers a structure for interviewing clients and an outline for moving from acknowledging the client’s feelings to dealing with the client’s issue in order to build rapport, stay focused and get the best out of the interview. It also offers best practice in listening to clients as well as addressing their 4 key needs. The second half of the course focuses on Motivational Interviewing techniques in order to empower the client to take action as well as to overcome and not reinforce any resistance they may have. It offers strategies for eliciting change talk from the client as well as ways of giving bad news.

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  3. Disrepair and Conditions: Inspecting a House

    • Location(s): London
    • Course Date(s): 13 Nov 2018
      • Duration: 1 day(s)
      • Level: Intermediate

    Price starts at: £170.00

    This course provides an introduction to basic terminology used in housing construction, providing an insight into the places in buildings where problems can arise. The course provides information on what to look for, and how to identify and record deficiencies including disrepair and dampness in dwellings. The course also looks at the legal context of house inspection, reviews the basic legal liabilities and the way of identifying hazards in residential accommodation under the Housing Act 2004 (the Housing Health and Safety Rating System). Delegates will prepare an inspection report, putting what they have learned into practice and setting out legal assessments of conditions described.

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  4. Disrepair in the Private Rented Sector

    • Location(s): [In-house]
      • Duration: 1 day(s)
      • Level: Introductory
      • CPD: 5

    This course looks at the law governing disrepair and bad housing conditions in the private sector, both in terms of legal responsibilities under the tenancy agreement and from the point of view of the Local Authority’s enforcement role; it also highlights new safeguards against the retaliatory eviction of assured shorthold tenants brought in by the Deregulation Act 2015

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  5. Domestic Violence and Housing

    • Location(s): London
    • Course Date(s): 21 Jun, 13 Sep, 4 Dec 2018
      • Duration: 1 day(s)
      • Level: Intermediate
      • CPD: 5

    Price starts at: £180.00

    This course explores housing problems associated with domestic violence. Delegates will develop an understanding of the legal and housing options that are available in order to support clients and also the impact of the Homelessness Reduction Act on this area of work.

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  6. Domestic Violence and Welfare Benefits

    • Location(s): [In-house]
      • Duration: 1 day(s)
      • Level: Introductory

    This course gives an overview of the benefit system to anyone supporting women affected by domestic violence and prepares them for the introduction of universal credit.

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  7. Domestic Violence Awareness

    • Location(s): [In-house]
      • Duration: 1 day(s)
      • Level: Introductory

    This course aims to improve individuals' ability to identify and respond to clients affected by domestic violence. It will examine the dynamics of abusive relationships and provide an overview of the rights and options available to victims and survivors. After completing this course, delegates should be able to identify the core needs of clients and to refer them on to appropriate specialist support services.

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  8. Emotional Labour and Reflective Practice

    • Location(s): London
    • Course Date(s): 5 Nov 2018
      • Duration: 1 day(s)
      • Level: Introductory
      • CPD: 5

    Price starts at: £120.00

    This one-day course provides an overview of emotional labour. Emotional labour is the personal energy it takes for the purpose of addressing people’s feelings, making people comfortable, or living up to social expectations. It’s called “emotional labour” because it ends up using – and often draining – our emotional resources. Delegates working with people at risk of homelessness require high levels of social skills and emotional intelligence. This course will help them to consider the impact of emotional labour and models of reflective practice and how to put their skills into practice.

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  9. Employment and Support Allowance (ESA)

    • Location(s): [In-house]
      • Duration: 1 day(s)
      • Level: Intermediate
      • CPD: 5

    This practical course provides a comprehensive and practical guide to Employment and Support Allowance (ESA). It looks at the assessment process and how to trouble-shoot typical problems.

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  10. Equality Act and Public Law Defences to Possession Claims

    • Location(s): [In-house]
      • Duration: 1 day(s)
      • Level: Intermediate
      • CPD: 5

    Increasing numbers of tenants in the social/council housing sector have comparatively limited security of tenure (introductory tenants, starter tenants, demoted tenants, and non-secure tenants). Others can face possession proceedings on mandatory grounds, including ground 8 and the 'absolute' ground for possession based on serious anti-social behaviour.

    This practical, 'hands on' training highlights two additional lines of defence - public law arguments based on the landlord's decision making process, and defences under the 2010 Equality Act - which are often successful in practice despite the decisions of the higher Courts about proportionality defences.

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In-house training
Courses delivered at a time and location to suit you for groups of six or more of your staff.

Public training
Attend a public course on a date that suits you in central Bristol, Birmingham, London, Manchester, Newcastle, Sheffield and York.

Set Descending Direction

Items 21 to 30 of 119 total

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