Find a training course

In-house training
Courses delivered at a time and location to suit you for groups of six or more of your staff.

Public training
Attend a public course on a date that suits you in central Bristol, Birmingham, London, Manchester, Newcastle, Sheffield and York.

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Items 21 to 30 of 130 total

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  1. Defending Mortgage Possession Proceedings

    • Location(s): [In-house]
      • Duration: 1 day(s)
      • Level: Intermediate
      • CPD: 5

    This course provides a practical understanding of court’s powers to assist mortgage borrowers in arrears. It looks at practical and legal issues that arise in defending mortgage possession proceedings in court and the court’s powers to allow borrowers to remain in their homes.

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  2. Developing your Advising and Interviewing Skills

    • Location(s): [In-house]
      • Duration: 1 day(s)
      • Level: Introductory

    What makes for an effective advice and interview session and how best to achieve that? This course offers a structure for interviewing clients and an outline for moving from acknowledging the client’s feelings to dealing with the client’s issue in order to build rapport, stay focused and get the best out of the interview. It also offers best practice in listening to clients as well as addressing their 4 key needs. The second half of the course focuses on Motivational Interviewing techniques in order to empower the client to take action as well as to overcome and not reinforce any resistance they may have. It offers strategies for eliciting change talk from the client as well as ways of giving bad news.

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  3. Digital Housing Advice and Support: a way forward: GOOD PRACTICE WORKSHOP

    • Location(s): [In-house]
      • Duration: 1 day(s)
      • Level: Intermediate
      • CPD: 5

    Based on Shelter's 2015 channel shift research 'Down the line: the future role of digital housing advice and support', this workshop session provides delegates with an opportunity to explore ways to improve access to housing advice, discover what other authorities and advice agencies are doing, what works well and what people who are experiencing housing issues expect.

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  4. Disrepair and Conditions: Inspecting a House

    • Location(s): London
    • Course Date(s): 18 Jun 2018
      • Duration: 1 day(s)
      • Level: Intermediate

    Price starts at: £170.00

    This course provides an introduction to basic terminology used in housing construction, providing an insight into the places in buildings where problems can arise. The course provides information on what to look for, and how to identify and record deficiencies including disrepair and dampness in dwellings. The course also looks at the legal context of house inspection, reviews the basic legal liabilities and the way of identifying hazards in residential accommodation under the Housing Act 2004 (the Housing Health and Safety Rating System). Delegates will prepare an inspection report, putting what they have learned into practice and setting out legal assessments of conditions described.

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  5. Disrepair in the Private Rented Sector

    • Location(s): [In-house]
      • Duration: 1 day(s)
      • Level: Introductory
      • CPD: 5

    N.B. We are having technical problems with this course at present. Please note the 23 February date has been cancelled so this course is now only available for delivery to groups of staff in-house.

    This new seminar looks at the law governing disrepair and bad housing conditions in the private sector, both in terms of legal responsibilities under the tenancy agreement and from the point of view of the Local Authority’s enforcement role; it also highlights new safeguards against the retaliatory eviction of assured shorthold tenants brought in by the Deregulation Act 2015

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  6. Domestic Violence and Housing

    • Location(s): London
    • Course Date(s): 12 Dec 2017, 20 Mar, 21 Jun 2018
      • Duration: 1 day(s)
      • Level: Intermediate
      • CPD: 5

    Price starts at: £180.00

    This course explores housing problems associated with domestic violence. Delegates will develop an understanding of the legal and housing options that are available in order to support clients.

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  7. Domestic Violence and Welfare Benefits

    • Location(s): [In-house]
      • Duration: 1 day(s)
      • Level: Introductory

    This course gives an overview of the benefit system to anyone supporting women affected by domestic violence and prepares them for the introduction of universal credit.

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  8. Domestic Violence Awareness

    • Location(s): London
    • Course Date(s): 14 Feb 2018
      • Duration: 1 day(s)
      • Level: Introductory

    Price starts at: £100.00

    This course aims to improve individuals' ability to identify and respond to clients affected by domestic violence. It will examine the dynamics of abusive relationships and provide an overview of the rights and options available to victims and survivors. After completing this course, delegates should be able to identify the core needs of clients and to refer them on to appropriate specialist support services.

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  9. Emotional Labour and Reflective Practice

    • Location(s): London
    • Course Date(s): 3 May 2018
      • Duration: 1 day(s)
      • Level: Introductory
      • CPD: 5

    Price starts at: £120.00

    This one-day course provides an overview of emotional labour. Emotional labour is the personal energy it takes for the purpose of addressing people’s feelings, making people comfortable, or living up to social expectations. It’s called “emotional labour” because it ends up using – and often draining – our emotional resources. Delegates working with people at risk of homelessness require high levels of social skills and emotional intelligence. This course will help them to consider the impact of emotional labour and models of reflective practice and how to put their skills into practice.

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  10. Employability Skills

    • Location(s): [In-house]
      • Level: Introductory

    A one-day workshop which equips participants with the skills and knowledge they need to assist their clients with applying for job vacancies by putting together unique, well written CVs, cover letters and supporting statements. Increasing their client’s chances of gaining interviews by writing stand-out cover letters/emails and, once they are in work, supporting them in maintaining employment and progressing in their workplace.

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In-house training
Courses delivered at a time and location to suit you for groups of six or more of your staff.

Public training
Attend a public course on a date that suits you in central Bristol, Birmingham, London, Manchester, Newcastle, Sheffield and York.

Set Descending Direction

Items 21 to 30 of 130 total

Page:
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