Find a training course

In-house training
Courses delivered at a time and location to suit you for groups of six or more of your staff.

Public training
Attend a public course on a date that suits you in central Bristol, Birmingham, London, Manchester, Newcastle, Sheffield and York.

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  1. Equality and Diversity

    • Location(s): [In-house]
      • Duration: 1 day(s)
      • Level: Introductory

    An in-house training course which enables staff to understand the issues of diversity, how their actions can help improve end service user focus and make their organisation an inclusive environment to work in.

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  2. Essential Administration Skills

    • Location(s): [In-house]
      • Duration: 2 day(s)
      • Level: Intermediate

    The course equips delegates with the skills required to develop and manage administrative systems, to deal effectively with people and to identify effective administration practices. 

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  3. Essential Housing Management Law

    • Location(s): [In-house]
      • Duration: 1 day(s)
      • Level: Introductory
      • CPD: 5

    This course provides an overview of the law and current practice affecting the management of local authority and registered social landlord tenancies. It also explores landlord duties and obligations with regard to assured and secure tenancies; good practice and legal issues towards starter, introductory and demoted tenants; management of tenancies upon relationship breakdown; and proposed changes to tenancy law.

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  4. Estate Management: Good Practice

    • Location(s): [In-house]
      • Duration: 1 day(s)
      • Level: Introductory
      • CPD: 5

    This in-house course uses maximum participation to actively consider different tools and strategies for effectively managing estates. It covers a wide range of working practices and concerns to help staff more effectively manage an estate.

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  5. European Nationals' Housing Rights

    • Location(s): London
    • Course Date(s): 28 Nov 2017
      • Duration: 1 day(s)
      • Level: Intermediate
      • CPD: 5

    Price starts at: £170.00

    This course looks in detail at the housing rights of workers and others who come to the UK from Europe. Delegates will examine the legal framework that regulates the rights of such workers to access social housing and homelessness assistance under the 1996 Housing Act, examine the rights of specific groups, and consider problem areas. The content of this course is updated regularly to reflect changes to legislation and/or case-law.

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  6. Evaluating your Private Rented Sector offer

    • Location(s): [In-house]
      • Duration: 1 day(s)
      • Level: Introductory

    This workshop helps local authorities understand the benefits of evaluating their Private Rental Sector Access Scheme or Social Lettings Agency, taking them through how to plan and carry out an evaluation and importantly, examine how the outcomes of a review can be translated into developing a brand new offer.

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  7. Financial Capability for Advisers

    • Location(s): [In-house]
      • Duration: 1 day(s)
      • Level: Introductory
      • CPD: 5

    This course trains advisers/staff to provide advice and assistance to residents in the areas of budgeting, managing their finances and debts and to understand the complicated Universal Credit system There have been substantial changes to the Welfare and Housing Benefit systems particularly with the introduction of the Universal Credit which will have significant implications for claimants Universal Credit will be paid to claimants on a monthly basis and this immediately raises issues for some residents in being able to budget and manage their money and pay their housing costs.

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  8. Financial Capability for Residents

    • Location(s): [In-house]
      • Duration: 1 day(s)
      • Level: Introductory

    This course will enable residents to gain a clear perspective on how to manage money, budget, manage debts, respond to Enforcement Agent action, maximise Welfare Benefit income and manage a bank account. It also looks at how to obtain a grant, how to complain effectively, the implications of insolvency and bankruptcy and smart shopping.

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  9. Fixed Term Secure Tenancies: The Housing and Planning Bill

    • Location(s): [In-house]
      • Duration: 1 day(s)
      • Level: Introductory

    The Housing and Planning Bill will bring in significant changes to secure and introductory tenancies, requiring that all new tenancies be for a fixed term of 2 to 5 years. The Bill will also make major changes to succession rights on secure and introductory tenancies. This course provides a comprehensive overview of these forthcoming changes, and consideration of their impact on both new and existing tenants.

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  10. Good Practice in Tenant Involvement

    • Location(s): [In-house]
      • Duration: 1 day(s)
      • Level: Introductory

    This course increases understanding of the methods for involving service users in consultation, information, participation and decision making, and enables delegates to improve communication with their service users.

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In-house training
Courses delivered at a time and location to suit you for groups of six or more of your staff.

Public training
Attend a public course on a date that suits you in central Bristol, Birmingham, London, Manchester, Newcastle, Sheffield and York.

Set Descending Direction

Items 31 to 40 of 125 total

Page:
  1. 2
  2. 3
  3. 4
  4. 5
  5. 6