Find a training course

In-house training
Courses delivered at a time and location to suit you for groups of six or more of your staff.

Public training
Attend a public course on a date that suits you in central Bristol, Birmingham, London, Manchester, Newcastle, Sheffield and York.

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  1. Aggressive and Difficult Behaviours

    • Location(s): London
    • Course Date(s): 4 Oct 2018
      • Duration: 1 day(s)
      • Level: Introductory

    Price starts at: £100.00

    A one-day workshop which equips participants with the skills and knowledge they need to avoid confrontational situations with difficult and aggressive clients and to use creative, effective strategies to calm a difficult and/or aggressive client when necessary.

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  2. Assured Shorthold Tenancies

    • Location(s): London
    • Course Date(s): 10 Oct 2018
      • Duration: 1 day(s)
      • Level: Introductory
      • CPD: 5

    Price starts at: £180.00

    This course provides delegates with a better understanding of assured shorthold tenancies (ASTs) which are the most common form of tenure in the private rented sector and, following Localism, are being increasingly used in the social-rented sector. It examines homelessness prevention and housing advice interventions. This course also covers how to advise people entering ASTs, giving housing advisers more confidence.

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  3. Benefits for EEA Nationals

    • Location(s): London
    • Course Date(s): 30 Oct 2018
      • Duration: 1 day(s)
      • Level: Intermediate
      • CPD: 5

    Price starts at: £150.00

    This practical course provides a complete understanding of when a European Economic Area national is entitled to welfare benefits and tax credits. Being run in partnership with The Benefits Training Company the course includes access to 12 months ongoing advice and support from The Benefits Training Co, via phone and email. If you would like this training delivered to a group of 5 or more staff at your premises please enquire below or phone Alexa on 0344 515 1155. Please note this option does not include the 12 months advice offer. We can tailor the course content to meet the specific needs of the group.

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  4. Benefits for Older People

    • Location(s): London
    • Course Date(s): 18 Jul 2018
      • Duration: 1 day(s)
      • Level: Introductory
      • CPD: 5

    Price starts at: £150.00

    This course provides a comprehensive overview of the benefits that can be claimed by older people. This course is being run in partnership with The Benefits Training Company. It includes access to 12 months ongoing advice and support from The Benefits Training Co. via phone and email. If you would like this training delivered to a group of 5 or more staff at your premises please enquire below or phone Alexa on 0344 515 1155. Please note this option does not include the 12 months advice offer. We can tailor the course content to meet the specific needs of the group.

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  5. Benefits for Students

    • Location(s): London
    • Course Date(s): 14 Nov 2018
      • Level: Introductory
      • CPD: 5

    Price starts at: £150.00

    This one-day course explains the restrictions that affects students when claiming benefits. It looks at the student eligibility rules for a number of benefits as well as the effect of student funding on Universal Credit (UC). Being run in partnership with The Benefits Training Company the course includes access to 12 months ongoing advice and support from The Benefits Training Co, via phone and email. If you would like this training delivered to a group of 5 or more staff at your premises please enquire below or phone us on 0344 515 1155. Please note this option does not include the 12 months advice offer. We can tailor the course content to meet the specific needs of the group.

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  6. Care Act and Housing

    • Location(s): London
    • Course Date(s): 13 Jul, 3 Dec 2018
      • Duration: 1 day(s)
      • Level: Introductory
      • CPD: 5

    Price starts at: £120.00

    The majority of the Care Act became law from April 2015 and makes extensive references to the role of housing and use of housing scenarios in the statutory guidance. This course discusses the most significant changes for the housing sector including suitable accommodation, prevention and relief of homelessness.

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  7. Casework Skills for Prevention and Advice Services

    • Location(s): London
    • Course Date(s): 21 Jun 2018
      • Level: Introductory
      • CPD: 5

    Price starts at: £120.00

    This course equips delegates with the key skills to manage their caseload effectively. Participants will be enabled to set targets, identify deadlines and overcome the difficulties associated with long-term casework. Delegates will explore the issues around shared work on case files, the importance of note taking and the effective closure of cases.

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  8. Challenging Housing Benefit Decisions

    • Location(s): London
    • Course Date(s): 25 Oct 2018
      • Duration: 1 day(s)
      • Level: Intermediate
      • CPD: 5

    Price starts at: £150.00

    This one-day course focuses on the more complicated areas of Housing Benefit and how to challenge decisions effectively. A good working knowledge of Housing Benefit will be assumed. Being run in partnership with The Benefits Training Company the course includes access to 12 months ongoing advice and support from The Benefits Training Co, via phone and email.

    If you would like this training delivered to a group of 5 or more staff at your premises please enquire below or phone Alexa on 0344 515 1155. Please note this option does not include the 12 months advice offer. We can tailor the course content to meet the specific needs of the group. Learn More
  9. Challenging Prevention & Homelessness Decisions 2018

    • Location(s): London
    • Course Date(s): 1 Nov 2018
      • Duration: 1 day(s)
      • Level: Intermediate
      • CPD: 5

    Price starts at: £180.00

    This course gives delegates the opportunity to explore the legal principles against which homeless decisions are judged by the court. It looks in detail at which decisions can be reviewed under Part VII of the Housing Act 1996 as amended by the Homelessness Reduction Act 2017, as well as appeals on a point of law under s204 1996 Housing Act and the role of Judicial Review in the High Court.

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  10. Client Interviewing and Negotiation Skills

    • Location(s): London
    • Course Date(s): 5 Sep 2018
      • Duration: 1 day(s)
      • Level: Introductory
      • CPD: 5

    Price starts at: £100.00

    This one-day course explores strategies to more quickly build rapport and so conduct productive interviews. It examines the needs of clients / service users but also how the interviewer can flex their own style to better manage the process and also deal with, or prevent, unwelcomed reactions. Carl Jung a Swiss psychiatrist said that “Everything that irritates us about others can lead us to a better understanding of ourselves.” Please note: the timings for this course are 9:15 to 16:45

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In-house training
Courses delivered at a time and location to suit you for groups of six or more of your staff.

Public training
Attend a public course on a date that suits you in central Bristol, Birmingham, London, Manchester, Newcastle, Sheffield and York.

Set Descending Direction

Items 1 to 10 of 45 total

Page:
  1. 1
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  3. 3
  4. 4
  5. 5