Find a training course

In-house training
Courses delivered at a time and location to suit you for groups of six or more of your staff.

Public training
Attend a public course on a date that suits you in central Bristol, Birmingham, London, Manchester, Newcastle, Sheffield and York.

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Items 1 to 10 of 39 total

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  1. Aggressive and Difficult Behaviours

    • Location(s): London
    • Course Date(s): 26 Apr, 11 Jul, 10 Oct 2017
      • Duration: 1 day(s)
      • Level: Introductory

    Price starts at: £100.00

    A one-day workshop which equips participants with the skills and knowledge they need to avoid confrontational situations with difficult and aggressive clients and to use creative, effective strategies to calm a difficult and/or aggressive client when necessary.

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  2. Assured Shorthold Tenancies

    • Location(s): London
    • Course Date(s): 27 Jun, 5 Sep 2017
      • Duration: 1 day(s)
      • Level: Introductory
      • CPD: 5

    Price starts at: £180.00

    This course provides delegates with a better understanding of assured shorthold tenancies (ASTs) which are the most common form of tenure in the private rented sector and, following Localism, are being increasingly used in the social-rented sector. It examines homelessness prevention and housing advice interventions. This course also covers how to advise people entering ASTs, giving housing advisers more confidence.

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  3. Benefits for EEA Nationals

    • Location(s): London
    • Course Date(s): 18 May, 8 June, 5 July, 4 September, 14 November, 8 Dec 2017
      • Duration: 1 day(s)
      • Level: Intermediate
      • CPD: 5

    Price starts at: £150.00

    This practical course provides a complete understanding of when a European Economic Area national is entitled to welfare benefits and tax credits. Being run in partnership with The Benefits Training Company the course includes access to 12 months ongoing advice and support from The Benefits Training Co, via phone and email. If you would like this training delivered to 5 or more staff in-house please enquire below or phone Carmen on 0344 515 1155. Please note this option does not include the 12 months advice offer. We can tailor the course content to meet the specific needs of the group.

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  4. Care Act and Housing

    • Location(s): London
    • Course Date(s): 21 Jul, 27 Nov 2017
      • Duration: 1 day(s)
      • Level: Introductory
      • CPD: 5

    Price starts at: £120.00

    The majority of the Care Act became law from April 2015 and makes extensive references to the role of housing and use of housing scenarios in the statutory guidance. This course discusses the most significant changes for the housing sector including suitable accommodation, prevention and relief of homelessness.

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  5. Challenging Homelessness Decisions

    • Location(s): London, Manchester, York
    • Course Date(s): 25 Apr, 9 May, 4 Aug, 28 Sep, 9 Nov 2017
      • Duration: 1 day(s)
      • Level: Intermediate
      • CPD: 5

    Price starts at: £170.00

    This course gives delegates the opportunity to explore the legal principles against which homeless decisions are judged by the court. It looks in detail at reviews under s202 1996 Housing Act, as well as appeals on a point of law under s204 1996 Housing Act and the role of Judicial Review in the High Court.

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  6. Challenging PIP decisions

    • Location(s): Manchester
    • Course Date(s): 25 October, 15 Nov 2017
      • Duration: 1 day(s)
      • Level: Introductory

    Price starts at: £150.00

    This course examines the structure of Personal Independence Payment (PIP) and the assessment process. It enables participants to identify potential entitlement and make the most effective applications. Being run in partnership with The Benefits Training Company the course includes access to 12 months ongoing advice and support from The Benefits Training Co, via phone and email. If you would like this training delivered to 5 or more staff please phone Carmen on 0344 515 1155 or email inhousetraining@shelter.org.uk. Please note: this option does not include the 12 months advice offer. However, we can tailor the course content to meet the specific needs of the group. N.B. The course in Manchester on 15 August has been incorrectly advertised on our marketing email as 'Challenging PIP'. The August Manchester course is actually our 'PIP' course, please search 'PIP' for full details and to book. However, there will be a Manchester date for 'Challenging PIP' in November 2017 available to book soon, please email training@shelter.org.uk to express your interest and we will let you know when it is available for booking.

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  7. Community Care and Housing

    • Location(s): London
    • Course Date(s): 11 Oct 2017
      • Duration: 1 day(s)
      • Level: Intermediate
      • CPD: 5

    Price starts at: £120.00

    Nearly 70 years of disparate and often contradictory community care legislation has been replaced by the Care Act 2014. The majority of the Act became law from 1 April 2015. This course looks at the philosophies that underpin the Act and provides an outline of the new legislation highlighting the most significant changes. The course will also look at the Act within the context of its potential utility in the prevention and relief of homelessness.

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  8. Defending Mortgage Possession Proceedings

    • Location(s): London
    • Course Date(s): 27 Apr, 17 Oct 2017
      • Duration: 1 day(s)
      • Level: Intermediate
      • CPD: 5

    Price starts at: £170.00

    This course provides a practical understanding of court’s powers to assist mortgage borrowers in arrears. It looks at practical and legal issues that arise in defending mortgage possession proceedings in court and the court’s powers to allow borrowers to remain in their homes. N.B The course advertised for 5 April 2017 with Mark Robinson is now being held on 27 April with Tony Martin.

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  9. Disrepair and Conditions: Inspecting a House

    • Location(s): London
    • Course Date(s): 17-18 May 2017
      • Duration: 2 day(s)
      • Level: Intermediate

    Price starts at: £300.00

    This course provides an introduction to basic terminology used in housing construction, providing an insight into the places in buildings where problems can arise. The course provides information on what to look for, and how to identify and record deficiencies - including disrepair and dampness - in dwellings. Delegates will conduct an inspection, putting what they have learnt into practice and report on the conditions found. The course also looks at the legal context of house inspection liabilities and the way of identifying hazards in residential accommodation under the Housing Act 2004 (the Housing Health and Safety Rating System).

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  10. Domestic Violence and Housing

    • Location(s): London
    • Course Date(s): 22 Jun, 12 Sep 2017
      • Duration: 1 day(s)
      • Level: Intermediate
      • CPD: 5

    Price starts at: £180.00

    This course explores housing problems associated with domestic violence. Delegates will develop an understanding of the legal and housing options that are available in order to support clients.

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In-house training
Courses delivered at a time and location to suit you for groups of six or more of your staff.

Public training
Attend a public course on a date that suits you in central Bristol, Birmingham, London, Manchester, Newcastle, Sheffield and York.

Set Descending Direction

Items 1 to 10 of 39 total

Page:
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