Debt Advice: An Introduction

Run in partnership with The Benefits Training Co., this one-day course provides an overview of the debt advice process and helps staff support tenants and service users with debt problems.

For delegates attending our public training, the course includes access to 12 months ongoing advice and support from The Benefits Training Co. via phone and email.

If you would like this training delivered to a group of 5 or more staff at your premises, please enquire below or phone Alexa on 0344 515 1155. Please note this option does not include the 12 months advice offer. We can tailor the course content to meet the specific needs of the group.

Public course dates
Also offered in-house Information about in-house courses
Location Public Course Price
  Standard   Commercial Concessionary
26 Sep 2018 London £150.00 £150.00 £150.00
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Group training (5-18 staff): Commercial rate £955; Standard / Concessionary £890 + plus trainer’s expenses + VATCourse objectives

After this course, you will:

  • Understand the process of effective debt management
  • Know which debts are priority and which are non-priority
  • Have an overview of liability for debt including the Statute of Limitations Act
  • Understand how to effectively maximise income
  • Know how to prepare a financial statement.
  • Be able to calculate pro-rata offers to creditors
  • Understand how to deal with common problems with creditors
  • Know what national resources (including face to face, telephone and online) are available to help clients deal with debt and when it is appropriate to refer to them
  • Have access to advice regarding any debt question for 12 months after the course.

Suitable for

Anyone who works with clients with debt problems..

CPD hours 5