Learning Outcomes
By the end of the course you will have a more in-depth understanding of:
- Definitions of multiple and complex needs
- How needs can overlap and interact with each other
- How to identify and build on the skills needed to assess need and risk and respond effectively
- How to build resilience and promote positive change
- Tools and current working practices including implementing joint working, lead worker methods and case conferences
- How to reflect on your own practice
Suitable for
Front-line staff working in advice agencies, hostels, day centres, supported housing, floating support, street services, and other services working with homeless people
