Communicating with People with Mental Health Issues

Attend this training to improve your confidence, skills and sensitivity when communicating with people with mental health issues and mental illness.
Group training (5-18 staff): Commercial rate £955; Standard / Concessionary £890 + plus trainer’s expenses + VAT

Course contains:

  • Understanding communication
  • Self-assessment
  • Barriers to communications
  • Mental illnesses and symptoms
  • Assertiveness skills
  • Solution-focussed questioning
  • Talking about recovery

Learning outcomes

After attending this training participants will be able to:

  • Identify the key components to communication
  • Name approaches to building a rapport with others
  • Describe how mental health issues impact on communication
  • Discuss the impact of depression, psychosis and anxiety on communication
  • Use a range of techniques to communicate clearly and effectively with people with mental health issues
  • Suitable For

    Front-line professionals with some experience of working directly with people with mental health issues and illness. Managers who supervise front-line staff or have a specialist development role in mental health services
    CPD hours 5