Group training (5-18 staff): Commercial rate £955; Standard / Concessionary £890 + plus trainer’s expenses + VAT
N.B The price shown above is for a one-day course, though a two-day course is also available (please call Alexa on 0344 515 1155 for details and price).
Course contains
- What is meant by the terms 'counselling', 'coaching' and 'befriending'
- How the principles and skills of counselling can be applied to supporting vulnerable tenants
- Elements of good practice in counselling that support service users to move towards independence
- A three-stage approach to using basic counselling skills with service users
- Communication, listening, questioning and feedback skills to involve service users in assessment and planning
- How to draw boundaries to your personal involvement and manage your own stress levels
- How to evaluate your own skills and further development through self-assessment and action planning.
Suitable for
Anyone within the advice or housing sectors who work closely with clients, but is not a trained counsellor.
Note: This is not an accredited/recognised counselling skills qualification.
