Limited Capability for Work

This course provides a comprehensive and practical guide to Employment and Support Allowance (ESA) and how limited capability for work affects Universal Credit. It looks at the assessment process and how to trouble-shoot typical problems.

Group training (5-18 staff): Commercial rate £955; Standard / Concessionary £890 + plus trainer’s expenses + VAT


Course contains

  • Introductions and overview
  • The assessment and main phases
  • How amounts are worked out
  • The assessment process
  • The ESA/UC50
  • The exceptional circumstances criteria
  • The medical assessment
  • The Work Capability Assessment decisions
  • The mandatory reconsideration process
  • The appeals process
  • Work related activity
  • Permanent rights
  • Tackling sanctions
  • Moving into work

Learning outcomes

After attending this course, you will:

  • Know who can claim ESA and/or UC because they are currently unable to work;
  • Understand the ESA/UC claims process;
  • Be able to use the Work Capability Assessment criteria effectively;
  • Know how to get ESA payments restarted when they are stopped following a failure to return forms and/or attend a medical appointment;
  • Be able to guide claimants through the appeals process;
  • Be aware of the options for returning to work including permitted work and Working Tax Credit;
  • Have an awareness of how and when ESA claimants are likely to be affected by Universal Credit.

Suitable for

This course is important for any staff who work with people affected by a health problem or a disability.

CPD hours 5