Group training (5-18 staff): Commercial rate £530; Standard / Concessionary £515 + plus trainer’s expenses + VAT
Course contains
- Universal Credit and Social Housing the key changes
- Impact on our clients – including online interaction with benefit processes
- Impact on our work
- Changes to professional relationships
- New responses for the future
- Sharing knowledge
Learning outcomes
After this course, you will be able to:
- Demonstrate good awareness of the key changes that Universal Credit brings with it
- Share knowledge with colleagues
- Understand some of the possible and probable changes in social housing
- Be able to describe the impact on your own clients
- Be able to begin to plan for the changes to your own work and professional relationships
Suitable for
All types of support workers including those operating at strategic and management levels, those with no or little knowledge of Universal Credit will be able to participate alongside those with a good knowledge as we focus on the impacts and responses and can openly share experiences and knowledge to improve our awareness and practice.
