Find a training course

In-house training
Courses delivered at a time and location to suit you for groups of six or more of your staff.

Public training
Attend a public course on a date that suits you in central Bristol, Birmingham, London, Manchester, Newcastle, Sheffield and York.

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Items 21 to 30 of 115 total

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  1. Disrepair and Conditions

    • Location(s): Resource for London
    • Course Date(s): 22 Jan 2020
      • Duration: 1 day(s)
      • Level: Intermediate

    Price starts at: £170.00

    This course provides an introduction to basic terminology used in housing construction, providing an insight into the places in buildings where problems can arise. The course provides information on what to look for, and how to identify and record deficiencies including disrepair and dampness in dwellings. The course also looks at the legal context of house inspection, reviews the basic legal liabilities and the way of identifying hazards in residential accommodation under the Housing Act 2004 (the Housing Health and Safety Rating System). Delegates will prepare an inspection report, putting what they have learned into practice and setting out legal assessments of conditions described.

    PLEASE BOOK EARLY: although most courses do run we have recently cancelled a few courses only to then hear from people who wanted to attend. We have to confirm or cancel courses three weeks in advance so please book early to give us an accurate idea of delegate numbers.

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  2. Domestic Abuse and Housing

    • Location(s): Resource for London
    • Course Date(s): 22 Oct 2019, 20 Feb 2020
      • Duration: 1 day(s)
      • Level: Intermediate
      • CPD: 5

    Price starts at: £180.00

    This course explores housing problems associated with domestic abuse. Delegates will develop an understanding of the legal and housing options that are available in order to support clients and also the impact of the Homelessness Reduction Act on this area of work.

    PLEASE BOOK EARLY: We confirm/cancel courses three weeks in advance. Book your place early to give us an accurate idea of delegate numbers and to avoid disappointment.

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  3. Domestic Violence and Welfare Benefits

    • Location(s): [In-house]
      • Duration: 1 day(s)
      • Level: Introductory

    This course gives an overview of the benefit system to anyone supporting women affected by domestic violence and prepares them for the introduction of universal credit.

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  4. Domestic Violence Awareness

    • Location(s): [In-house]
      • Duration: 1 day(s)
      • Level: Introductory

    This course aims to improve individuals' ability to identify and respond to clients affected by domestic violence. It will examine the dynamics of abusive relationships and provide an overview of the rights and options available to victims and survivors. After completing this course, delegates should be able to identify the core needs of clients and to refer them on to appropriate specialist support services.

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  5. Emotional Labour and Resilience

    • Location(s): [In-house]
      • Duration: 1 day(s)
      • Level: Introductory
      • CPD: 5

    This one-day course provides an overview of emotional labour. Emotional labour is the personal energy it takes for the purpose of addressing people’s feelings, making people comfortable, or living up to social expectations. It’s called “emotional labour” because it ends up using – and often draining – our emotional resources. Staff working with people at risk of homelessness require high levels of social skills and emotional intelligence. This course will help teams to consider the impact of emotional labour, skills to enhance their resilience, and models of reflective practice. The training also serves as an excellent reminder of 'why I do this job' and can assist in avoiding 'job burnout'.

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  6. Employment and Support Allowance (ESA)

    • Location(s): [In-house]
      • Duration: 1 day(s)
      • Level: Intermediate
      • CPD: 5

    This practical course provides a comprehensive and practical guide to Employment and Support Allowance (ESA). It looks at the assessment process and how to trouble-shoot typical problems.

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  7. Equality Act and Public Law Defences to Possession Claims

    • Location(s): Resource for London
    • Course Date(s): 26 Feb 2020
      • Duration: 1 day(s)
      • Level: Intermediate
      • CPD: 5

    Price starts at: £170.00

    Increasing numbers of occupiers in the social/council housing sector have limited security of tenure (eg introductory tenants, starter tenants, demoted tenants, non-secure tenants and those without a right of succession). Others can face possession proceedings on mandatory grounds, including ground 8 and the 'absolute' ground for possession based on serious anti-social behaviour.

    This course deals with 3 possible lines of defence available when an occupier cannot argue about reasonableness, and where the landlord has followed the correct process under housing law to regain possession.

    The focus of this course is on public law defences based on flaws in the landlord's decision-making processes, such as failing to have regard to the Public Sector duty in s149 of the Equality Act. The training considers the duty to have regard to the best interests of children and the extent to which this may impact on lawful decision making, as well as whether and when a claim can be defended if the landlord is evicting a disabled occupier for a reason which is arguably related to their disability.

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  8. Equality and Diversity

    • Location(s): [In-house]
      • Duration: 1 day(s)
      • Level: Introductory

    A group training course which enables staff to understand the issues of diversity, how their actions can help improve end service user focus and make their organisation an inclusive environment to work in.

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  9. Essential Housing Management Law

    • Location(s): [In-house]
      • Duration: 1 day(s)
      • Level: Introductory
      • CPD: 5

    This course provides an overview of the law and current practice affecting the management of local authority and registered social landlord tenancies. It also explores landlord duties and obligations with regard to assured and secure tenancies; good practice and legal issues towards starter, introductory and demoted tenants; management of tenancies upon relationship breakdown; and proposed changes to tenancy law.

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  10. Estate Management: Good Practice

    • Location(s): [In-house]
      • Duration: 1 day(s)
      • Level: Introductory
      • CPD: 5

    This course uses maximum participation to actively consider different tools and strategies for effectively managing estates. It covers a wide range of working practices and concerns to help staff more effectively manage an estate.

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In-house training
Courses delivered at a time and location to suit you for groups of six or more of your staff.

Public training
Attend a public course on a date that suits you in central Bristol, Birmingham, London, Manchester, Newcastle, Sheffield and York.

Set Descending Direction

Items 21 to 30 of 115 total

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