Find a training course

In-house training
Courses delivered at a time and location to suit you for groups of six or more of your staff.

Public training
Attend a public course on a date that suits you in central Bristol, Birmingham, London, Manchester, Newcastle, Sheffield and York.

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Items 1 to 10 of 36 total

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  1. Aggressive and Difficult Behaviours

    • Location(s): Resource for London
    • Course Date(s): 5 May 2020
      • Duration: 1 day(s)
      • Level: Introductory

    Price starts at: £170.00

    A one-day workshop which equips participants with the skills and knowledge they need to avoid confrontational situations with difficult and aggressive clients and to use creative, effective strategies to calm a difficult and/or aggressive client when necessary.

    PLEASE BOOK EARLY: We confirm/cancel courses three weeks in advance. Book your place early to give us an accurate idea of delegate numbers and to avoid disappointment.

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  2. Assured Shorthold Tenancies

    • Location(s): Resource for London
    • Course Date(s): 18 Mar 2020
      • Duration: 1 day(s)
      • Level: Introductory
      • CPD: 5

    Price starts at: £180.00

    This course provides delegates with a better understanding of assured shorthold tenancies (ASTs) which are the most common form of tenure in the private rented sector and are being increasingly used in the social-rented sector. It examines homelessness prevention and housing advice interventions. This course also covers how to advise people entering ASTs, giving housing advisers more confidence.

    PLEASE BOOK EARLY: We confirm/cancel courses three weeks in advance. Book your place early to give us an accurate idea of delegate numbers and to avoid disappointment.

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  3. Benefits for EEA Nationals

    • Location(s): Resource for London
    • Course Date(s): 25 Mar 2020
      • Duration: 1 day(s)
      • Level: Intermediate
      • CPD: 5

    Price starts at: £150.00

    This one day course provides a complete understanding of when a European Economic Area national is entitled to welfare benefits and tax credits. Being run in partnership with The Benefits Training Company the course includes access to 12 months ongoing advice and support from The Benefits Training Co, via phone and email.

    PLEASE BOOK EARLY: We confirm/cancel courses three weeks in advance. Book your place early to give us an accurate idea of delegate numbers and to avoid disappointment.

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  4. Care Act and Housing

    • Location(s): Resource for London
    • Course Date(s): 8 Nov 2019, 14 May 2020
      • Duration: 1 day(s)
      • Level: Introductory
      • CPD: 5

    Price starts at: £170.00

    The majority of the Care Act became law from April 2015 and makes extensive references to the role of housing and use of housing scenarios in the statutory guidance. This course discusses the most significant changes for the housing sector including suitable accommodation, prevention and relief of homelessness.

    PLEASE BOOK EARLY: We confirm/cancel courses three weeks in advance. Book your place early to give us an accurate idea of delegate numbers and to avoid disappointment.

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  5. Casework Skills for Prevention and Advice Services

    • Location(s): Resource for London
    • Course Date(s): 9 Jun 2020
      • Level: Introductory
      • CPD: 5

    Price starts at: £120.00

    This course equips delegates with the key skills to manage their caseload effectively. Participants will be enabled to set targets, identify deadlines and overcome the difficulties associated with long-term casework. Delegates will explore the issues around shared work on case files, the importance of note taking and the effective closure of cases.

    PLEASE BOOK EARLY: We confirm/cancel courses three weeks in advance. Book your place early to give us an accurate idea of delegate numbers and to avoid disappointment.

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  6. Challenging Prevention & Homelessness Decisions

    • Location(s): Resource for London
    • Course Date(s): 3 Dec 2019, 28 Apr 2020
      • Duration: 1 day(s)
      • Level: Intermediate
      • CPD: 5

    Price starts at: £180.00

    This course gives delegates the opportunity to explore the legal principles against which homeless decisions are judged by the court. It looks in detail at which decisions can be reviewed under Part VII of the Housing Act 1996 as amended by the Homelessness Reduction Act 2017, as well as appeals on a point of law under s204 1996 Housing Act and the role of Judicial Review in the High Court.

    PLEASE BOOK EARLY: We confirm/cancel courses three weeks in advance. Book your place early to give us an accurate idea of delegate numbers and to avoid disappointment.

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  7. Community Care and Housing

    • Location(s): Resource for London
    • Course Date(s): 5 Mar 2020
      • Duration: 1 day(s)
      • Level: Intermediate
      • CPD: 5

    Price starts at: £170.00

    This course looks in detail at The Care Act 2014 including the philosophies that underpin the Act and the most significant changes it brought. The course also looks at the Act within the context of its potential utility in the prevention and relief of homelessness.

    PLEASE BOOK EARLY: We confirm/cancel courses three weeks in advance. Book your place early to give us an accurate idea of delegate numbers and to avoid disappointment.

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  8. Debt Advice: An Introduction

    • Location(s): Resource for London
    • Course Date(s): 5 Feb 2020
      • Duration: 1 day(s)
      • Level: Introductory
      • CPD: 5

    Price starts at: £150.00

    Run in partnership with The Benefits Training Co., this one-day course provides an overview of the debt advice process and helps staff support tenants and service users with debt problems. For delegates attending our public training, the course includes access to 12 months ongoing advice and support from The Benefits Training Co. via phone and email.

    PLEASE BOOK EARLY: We confirm/cancel courses three weeks in advance. Book your place early to give us an accurate idea of delegate numbers and to avoid disappointment.

    If you would like this training delivered to a group of 5 or more staff at your premises, please enquire below or phone Alexa on 0344 515 1155. Please note this option does not include the 12 months advice offer. We can tailor the course content to meet the specific needs of the group.

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  9. Defending Mortgage Possession Proceedings

    • Location(s): Resource for London
    • Course Date(s): 19 Nov 2019, 26 Mar 2020
      • Duration: 1 day(s)
      • Level: Intermediate
      • CPD: 5

    Price starts at: £170.00

    This course provides a practical understanding of court’s powers to assist mortgage borrowers in arrears. It looks at practical and legal issues that arise in defending mortgage possession proceedings in court and the court’s powers to allow borrowers to remain in their homes.

    PLEASE BOOK EARLY: We confirm/cancel courses three weeks in advance. Book your place early to give us an accurate idea of delegate numbers and to avoid disappointment.

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  10. Disrepair and Conditions

    • Location(s): Resource for London
    • Course Date(s): 22 Jan 2020
      • Duration: 1 day(s)
      • Level: Intermediate

    Price starts at: £170.00

    This course provides an introduction to basic terminology used in housing construction, providing an insight into the places in buildings where problems can arise. The course provides information on what to look for, and how to identify and record deficiencies including disrepair and dampness in dwellings. The course also looks at the legal context of house inspection, reviews the basic legal liabilities and the way of identifying hazards in residential accommodation under the Housing Act 2004 (the Housing Health and Safety Rating System). Delegates will prepare an inspection report, putting what they have learned into practice and setting out legal assessments of conditions described.

    PLEASE BOOK EARLY: although most courses do run we have recently cancelled a few courses only to then hear from people who wanted to attend. We have to confirm or cancel courses three weeks in advance so please book early to give us an accurate idea of delegate numbers.

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In-house training
Courses delivered at a time and location to suit you for groups of six or more of your staff.

Public training
Attend a public course on a date that suits you in central Bristol, Birmingham, London, Manchester, Newcastle, Sheffield and York.

Set Descending Direction

Items 1 to 10 of 36 total

Page:
  1. 1
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