Find a training course

In-house training
Courses delivered at a time and location to suit you for groups of six or more of your staff.

Public training
Attend a public course on a date that suits you in central Bristol, Birmingham, London, Manchester, Newcastle, Sheffield and York.

Set Ascending Direction

Items 1 to 10 of 24 total

Page:
  1. 1
  2. 2
  3. 3
  1. Welfare Benefits: Update

    • Location(s): [In-house]
      • Duration: 1 day(s)
      • Level: Advanced
      • CPD: 5

    This refresher course provides an update on welfare benefit issues and the impact of the roll out of the full Universal Credit service. It also includes a summary of recent and future changes.

    Learn More
  2. Universal Credit: The Housing Element

    • Location(s): Resource for London
    • Course Date(s): 28 Jan 2020
      • Duration: 1 day(s)
      • Level: Intermediate
      • CPD: 5

    Price starts at: £150.00

    This practical course provides a complete introduction to and overview of the Universal Credit Housing Element including how entitlement is worked out, claimed and paid. Being run in partnership with The Benefits Training Company the course includes access to 12 months ongoing advice and support from The Benefits Training Co. via phone and email.

    PLEASE BOOK EARLY: We confirm/cancel courses three weeks in advance. Book your place early to give us an accurate idea of delegate numbers and to avoid disappointment.

    If you would like this training delivered to a group of 5 or more staff at your premises please enquire below or phone Alexa on 0344 515 1155. Please note this option does not include the 12 months advice offer. We can tailor the course content to meet the specific needs of the group.

    Learn More
  3. Universal Credit Overview

    • Location(s): Resource for London
    • Course Date(s): 30 Oct 2019, 12 Feb, 8 Jun 2020
      • Duration: 1 day(s)
      • Level: Introductory
      • CPD: 5

    Price starts at: £150.00

    Please note: this course was previously called 'Introduction to Universal Credit'. This practical course, being run in partnership with The Benefits Training Company, provides a complete introduction to and overview of Universal Credit (UC). It looks at how amounts are worked out, claimed and paid. Being run in partnership with The Benefits Training Company the course includes access to 12 months ongoing advice and support from The Benefits Training Co, via phone and email.

    PLEASE BOOK EARLY: We confirm/cancel courses three weeks in advance. Book your place early to give us an accurate idea of delegate numbers and to avoid disappointment.

    If you would like this training delivered to a group of 5 or more staff at your premises please enquire below or phone Alexa on 0344 515 1155. Please note this option does not include the 12 months advice offer. We can tailor the course content to meet the specific needs of the group.

    Learn More
  4. Universal Credit in Practice

    • Location(s): Resource for London
    • Course Date(s): 4 Mar 2020
      • Duration: 1 day(s)
      • Level: Intermediate
      • CPD: 5

    Price starts at: £150.00

    Based on experience of working with Universal Credit claimants nationally, this course addresses the problems and practical solutions that advisers may need to employ when working with Universal Credit claimants. For delegates attending our public training, the course includes access to 12 months ongoing advice and support from The Benefits Training Co. via phone and email.

    PLEASE BOOK EARLY: We confirm/cancel courses three weeks in advance. Book your place early to give us an accurate idea of delegate numbers and to avoid disappointment.

    If you would like this training delivered to a group of 5 or more staff at your premises, please enquire below or phone Alexa on 0344 515 1155. Please note this option does not include the 12 months advice offer. We can tailor the course content to meet the specific needs of the group.

    Learn More
  5. Universal Credit for Students

    • Location(s): [In-house]
      • Duration: 1 day(s)
      • Level: Introductory
      • CPD: 5

    This course explains in detail the principles and calculation of Universal Credit, and how it applies to students. Currently only available for delivery to a group of staff at a time and location of your choice.

    Learn More
  6. Preparing for an Appeal Tribunal

    • Location(s): [In-house]
      • Duration: 1 day(s)
      • Level: Intermediate
      • CPD: 5

    This course examines the process of preparing a client for a first-tier Tribunal and provides a thorough grounding in how to construct an effective written submission when working on a PIP or ESA case.

    Learn More
  7. Personal Independence Payment (PIP)

    • Location(s): [In-house]
      • Duration: 1 day(s)
      • Level: Introductory
      • CPD: 5

    This course examines the structure of Personal Independence Payment (PIP) and the assessment process. It enables participants to identify potential entitlement and make the most effective applications.

    Learn More
  8. Negotiation Skills for Debt Collection

    • Location(s): [In-house]
      • Duration: 1 day(s)
      • Level: Introductory

    Examines the most common ‘hard’ and ‘soft’ approaches to negotiation, their advantages and disadvantages before focusing on the ‘third approach’. This approach takes into account the ‘slippery slope to debt’ and aims to reach the best possible solution for both parties based on each of their needs and objective criteria. Participants will also come away equipped with strategies for being more persuasive, using the Principles of Influence as well as strategies for overcoming the most common objections.

    Learn More
  9. Mortgage Advice: The Prevention of Homelessness

    • Location(s): [In-house]
      • Duration: 1 day(s)
      • Level: Intermediate
      • CPD: 5

    This course provides an understanding of how mortgages work and the options available to borrowers who, for whatever reason, are unable to meet their payments. Delegates will gain the skills, information, and confidence to: negotiate favourable settlements with lenders; give useful advice to those facing possession proceedings; deal with intentional homelessness issues and advise tenants as to their rights when their landlord defaults on the mortgage.

    Learn More
  10. Mental Health and Welfare Benefits

    • Location(s): [In-house]
      • Duration: 1 day(s)
      • Level: Introductory

    This course will provide workers who support or assess mental health service users with a robust, up to date knowledge of the benefits system. Delegates will become confident about the information and advice they give.

    Learn More

In-house training
Courses delivered at a time and location to suit you for groups of six or more of your staff.

Public training
Attend a public course on a date that suits you in central Bristol, Birmingham, London, Manchester, Newcastle, Sheffield and York.

Set Ascending Direction

Items 1 to 10 of 24 total

Page:
  1. 1
  2. 2
  3. 3