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Courses delivered at a time and location to suit you for groups of six or more of your staff.

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Attend a public course on a date that suits you in central Bristol, Birmingham, London, Manchester, Newcastle, Sheffield and York.

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  1. Aggressive and Difficult Behaviours

    • Location(s): Resource for London
    • Course Date(s): 5 May 2020
      • Duration: 1 day(s)
      • Level: Introductory

    Price starts at: £170.00

    A one-day workshop which equips participants with the skills and knowledge they need to avoid confrontational situations with difficult and aggressive clients and to use creative, effective strategies to calm a difficult and/or aggressive client when necessary.

    PLEASE BOOK EARLY: We confirm/cancel courses three weeks in advance. Book your place early to give us an accurate idea of delegate numbers and to avoid disappointment.

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  2. Young People Housing and Homelessness

    • Location(s): Resource for London
    • Course Date(s): 4 Nov 2019, 3 Jun 2020
      • Duration: 1 day(s)
      • Level: Intermediate
      • CPD: 5

    Price starts at: £170.00

    This course will enable delegates to develop an understanding of youth homelessness and the legislative frameworks available to assist young people. It provides an understanding of how the legislation can be used as a platform to develop better integrated services for all young people in housing need.

    PLEASE BOOK EARLY: We confirm/cancel courses three weeks in advance. Book your place early to give us an accurate idea of delegate numbers and to avoid disappointment.

    Learn More

In-house training
Courses delivered at a time and location to suit you for groups of six or more of your staff.

Public training
Attend a public course on a date that suits you in central Bristol, Birmingham, London, Manchester, Newcastle, Sheffield and York.

Set Descending Direction

2 Item(s)