Universal Credit: The Housing Element

This practical course provides a complete introduction to and overview of the Universal Credit Housing Element including how entitlement is worked out, claimed and paid. Being run in partnership with The Benefits Training Company the course includes access to 12 months ongoing advice and support from The Benefits Training Co. via phone and email.

PLEASE BOOK EARLY: We confirm/cancel courses three weeks in advance. Book your place early to give us an accurate idea of delegate numbers and to avoid disappointment.

If you would like this training delivered to a group of 5 or more staff at your premises please enquire below or phone Alex on 0344 515 1155. Please note this option does not include the 12 months advice offer. We can tailor the course content to meet the specific needs of the group.

Group training (5-18 staff): Commercial rate £955; Standard / Concessionary £890 + plus trainer’s expenses + VAT

‘Clarified some very important points. Great, relevant content and delivery. David was very engaging, keeping a good pace and timing.’

CEO, Streets 2 Homes

‘This course was extremely practical and was a really useful way in which to understand how housing costs work as part of UC. I have also made use of the additional support provided after the course and was extremely grateful for the very quick response and guidance. I would not hesitate to recommend this course to anyone advising tenants and homeowners on entitlement to housing costs as part of UC.’

Solicitor, Citizens Advice Oldham 

Course contains

  • Universal Credit implementation: rollout update
  • Universal Credit and Housing Element eligibility rules
  • Assessment of rents for tenants of social landlords
  • Assessment of rents for tenants of private landlords
  • Specified supported accommodation
  • Non-dependants and housing costs contributions
  • Treatment of income and capital
  • Work allowances
  • Calculation examples
  • Claims, payments and changes in circumstances
  • Using the alternative payment arrangements
  • Overpayment recovery and deducitons

Learning outcomes

After attending this course, you will:

  • Be aware of the basic eligibility conditions for Universal Credit (UC);
  • Understand the liability for housing costs rules for the UC Housing Element;
  • Know how different types of rent are treated within the UC Housing Element;
  • Have gained an understanding of the treatment of income and capital rules within UC Housing Element;
  • Be clear about service charges, non-dependant deductions and the under occupancy rules within UC Housing Element;
  • Understand the temporary absence and two homes rules in UC Housing Element;
  • Understand the definition of specified supported accommodation and when tenants can continue to get Housing Benefit;
  • Be aware of how changes in circumstances affect UC and the Housing Element and how to deal with overpayments;
  • Understand how the UC Housing Element is calculated for people in and out of work.

Suitable for

Anyone who works with tenants or homeowners of working age.

Please note: we also offer 'Universal Credit Overview', 'Introduction to Welfare Benefits' and 'Universal Credit in Practice' programmes.

Meet the trainer

David Stickland

David Stickland has been a Shelter trainer since 2003. He has extensive experience as a Citizens Advice and local authority benefits caseworker.

David now combines training with working in frontline advice. He is the lead trainer at The Benefits Training Co. and works as an adviser on a busy telephone advice service in London. He runs a large number of Shelter's Housing Benefit and Welfare Benefits courses.

Before becoming a benefits adviser, David worked abroad as an English language teacher where he developed an interactive training style that is engaging, informative and enjoyable.

CPD hours 5