Frequently Asked Questions

How can we help you

Got a question about something for sale or about items you have purchased? This is where you will quickly find answers to some of the most common questions 

My order

Delivery

Returns

Technical issues

Donating items

Sustainability

Still need to get in touch?

Please feel free to contact us by email if you have any further questions or feedback. We’d be happy to hear from you. Please note this inbox is monitored Monday to Friday between 8.30am and 5.30pm.